mlogclub
b128447a7e
- Updated titles and subtitles in channel_service.go for web channel and WeChat MP channel configurations. - Changed handoff messages in conversation_human_dispatch_service.go to English. - Modified notification messages in event handlers for ticket and conversation assignments to English. - Adjusted ticket creation messages in ticket_service.go to reflect English localization. - Updated default locale settings in i18n configuration files to English (en-US). - Changed HTML language attribute in layout.tsx to English. - Refactored widget locale detection logic in agent-desk-sdk.ts to prioritize English.
103 lines
3.3 KiB
Go
103 lines
3.3 KiB
Go
package tools
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import (
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"context"
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"agent-desk/internal/ai/runtime/graphs"
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"agent-desk/internal/ai/runtime/registry"
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"agent-desk/internal/models"
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"agent-desk/internal/pkg/toolx"
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einotool "github.com/cloudwego/eino/components/tool"
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"github.com/cloudwego/eino/schema"
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einojsonschema "github.com/eino-contrib/jsonschema"
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orderedmap "github.com/wk8/go-ordered-map/v2"
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)
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type TriageServiceRequestTool struct {
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conversation models.Conversation
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}
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func NewTriageServiceRequestTool() *TriageServiceRequestTool {
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return &TriageServiceRequestTool{}
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}
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func (t *TriageServiceRequestTool) Spec() toolx.ToolSpec {
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return toolx.GraphTriageServiceRequest
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}
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func (t *TriageServiceRequestTool) Name() string {
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return toolx.GraphTriageServiceRequest.Name
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}
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func (t *TriageServiceRequestTool) Code() string {
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return toolx.GraphTriageServiceRequest.Code
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}
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func (t *TriageServiceRequestTool) Enabled(ctx registry.Context) bool {
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return true
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}
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func (t *TriageServiceRequestTool) Build(ctx registry.Context) (einotool.BaseTool, error) {
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if !t.Enabled(ctx) {
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return nil, nil
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}
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return &TriageServiceRequestTool{conversation: ctx.Conversation}, nil
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}
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func (t *TriageServiceRequestTool) Info(ctx context.Context) (*schema.ToolInfo, error) {
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return &schema.ToolInfo{
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Name: toolx.GraphTriageServiceRequest.Name,
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Desc: "Graph Tool. Analyzes the current conversation to decide whether to continue answering, prepare a ticket draft, or hand off to a human. When ticket creation is recommended, it returns a structured ticket draft suggestion.",
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ParamsOneOf: schema.NewParamsOneOfByJSONSchema(&einojsonschema.Schema{
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Version: einojsonschema.Version,
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Type: "object",
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Properties: orderedmap.New[string, *einojsonschema.Schema](orderedmap.WithInitialData(
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orderedmap.Pair[string, *einojsonschema.Schema]{
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Key: "goal",
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Value: &einojsonschema.Schema{
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Type: "string",
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Description: "Analysis goal, such as whether to escalate, create a ticket, or hand off to a human.",
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},
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},
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orderedmap.Pair[string, *einojsonschema.Schema]{
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Key: "observedIssue",
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Value: &einojsonschema.Schema{
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Type: "string",
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Description: "Main issue or dispute observed in the conversation.",
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},
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},
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orderedmap.Pair[string, *einojsonschema.Schema]{
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Key: "needTicket",
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Value: &einojsonschema.Schema{
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Type: "boolean",
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Description: "Whether to focus on evaluating ticket creation.",
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},
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},
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orderedmap.Pair[string, *einojsonschema.Schema]{
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Key: "needHumanHandoff",
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Value: &einojsonschema.Schema{
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Type: "boolean",
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Description: "Whether to focus on evaluating human handoff.",
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},
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},
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orderedmap.Pair[string, *einojsonschema.Schema]{
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Key: "additionalContext",
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Value: &einojsonschema.Schema{
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Type: "string",
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Description: "Additional context, such as risk signals or constraints already identified.",
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},
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},
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)),
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}),
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Extra: map[string]any{
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"toolCode": toolx.GraphTriageServiceRequest.Code,
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"sourceType": "graph",
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},
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}, nil
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}
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func (t *TriageServiceRequestTool) InvokableRun(ctx context.Context, argumentsInJSON string, opts ...einotool.Option) (string, error) {
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return graphs.NewTriageServiceRequestGraph(t.conversation).Run(ctx, argumentsInJSON)
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}
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