Files
ai-agent/web/lib/sdk/cs-ai-agent-sdk.ts
T

565 lines
17 KiB
TypeScript

import type {
CSAgentConfig,
CSAgentWidget,
KefuChatRuntimeConfig,
} from "./config-types"
type NormalizedCSAgentConfig = CSAgentConfig & {
baseUrl: string
channelId: string
position: "left" | "right"
themeColor: string
width: string
}
type WidgetState = {
button: HTMLButtonElement | null
frame: HTMLIFrameElement | null
frameLoaded: boolean
frameReady: boolean
initSent: boolean
isOpen: boolean
isMaximized: boolean
configLoading: boolean
frameHideTimer: number | null
frameDestroyTimer: number | null
config: NormalizedCSAgentConfig | null
frameConfig: KefuChatRuntimeConfig | null
frameUrl: URL | null
animationDuration: number
listenerBound?: boolean
}
type WidgetConfigResponse = {
success?: boolean
data?: Partial<Pick<
CSAgentConfig,
"title" | "subtitle" | "themeColor" | "position" | "width"
>>
}
type FrameMessage =
| { type: "cs-agent:init"; payload: KefuChatRuntimeConfig }
| { type: "cs-agent:open" }
| { type: "cs-agent:minimize" }
| { type: "cs-agent:maximized"; payload: { isMaximized: boolean } }
(function () {
const DEFAULT_CONFIG: Pick<
NormalizedCSAgentConfig,
"position" | "themeColor" | "width"
> = {
position: "right",
themeColor: "#0f6cbd",
width: "380px",
}
const existingState = window.__CS_AGENT_WIDGET_STATE__ as WidgetState | undefined
const state: WidgetState =
existingState || {
button: null,
frame: null,
frameLoaded: false,
frameReady: false,
initSent: false,
isOpen: false,
isMaximized: false,
configLoading: false,
frameHideTimer: null,
frameDestroyTimer: null,
config: null,
frameConfig: null,
frameUrl: null,
animationDuration: 260,
}
if (!existingState) {
window.__CS_AGENT_WIDGET_STATE__ = state
}
function normalizeConfig(config?: CSAgentConfig): NormalizedCSAgentConfig {
const merged: Record<string, unknown> = { ...DEFAULT_CONFIG, ...(config || {}) }
merged.baseUrl = String(merged.baseUrl || window.location.origin).replace(/\/$/, "")
if (merged.apiBaseUrl) {
merged.apiBaseUrl = String(merged.apiBaseUrl).replace(/\/$/, "")
} else {
delete merged.apiBaseUrl
}
merged.channelId = String(merged.channelId || "")
if (merged.externalId) {
merged.externalId = String(merged.externalId)
}
if (typeof merged.getUserToken !== "function") {
delete merged.getUserToken
}
return merged as NormalizedCSAgentConfig
}
function resolveWidgetBaseUrl(config: NormalizedCSAgentConfig) {
const currentScript = document.currentScript as HTMLScriptElement | null
if (currentScript?.src) {
return currentScript.src.replace(/\/sdk\/cs-ai-agent-sdk\.min\.js(?:\?.*)?$/, "")
}
return String(config.widgetBaseUrl || config.baseUrl || window.location.origin).replace(/\/$/, "")
}
function createFrameUrl(config: NormalizedCSAgentConfig, userToken: string) {
const widgetBaseUrl = resolveWidgetBaseUrl(config)
const frameUrl = new URL(`${widgetBaseUrl}/kefu/chat/`)
frameUrl.searchParams.set("channelId", config.channelId)
frameUrl.searchParams.set("baseUrl", config.baseUrl)
if (config.apiBaseUrl) frameUrl.searchParams.set("apiBaseUrl", config.apiBaseUrl)
if (config.externalId) frameUrl.searchParams.set("externalId", config.externalId)
if (config.externalName) frameUrl.searchParams.set("externalName", config.externalName)
if (userToken) frameUrl.searchParams.set("userToken", userToken)
return frameUrl
}
function createFrameConfig(
config: NormalizedCSAgentConfig,
userToken: string
): KefuChatRuntimeConfig {
const { getUserToken: _getUserToken, ...payload } = config
if (userToken) {
return { ...payload, userToken }
}
return payload
}
function resolveUserToken() {
const config = state.config
if (typeof config?.getUserToken !== "function") {
return Promise.resolve("")
}
try {
return Promise.resolve(config.getUserToken()).then((token) =>
String(token || "").trim()
)
} catch (error) {
return Promise.reject(error)
}
}
function prepareFrameUrl() {
return resolveUserToken().then((userToken) => {
if (!state.config) {
throw new Error("channelId is required")
}
state.frameUrl = createFrameUrl(state.config, userToken)
state.frameConfig = createFrameConfig(state.config, userToken)
return state.frameUrl
})
}
function mergeWidgetConfig(
config: NormalizedCSAgentConfig,
remoteConfig?: WidgetConfigResponse["data"]
) {
if (!remoteConfig) {
return config
}
const merged: NormalizedCSAgentConfig = { ...config }
const remoteKeys = ["title", "subtitle", "themeColor", "position", "width"] as const
remoteKeys.forEach((key) => {
const value = remoteConfig[key]
if (value !== undefined && value !== null) {
;(merged[key] as typeof value) = value
}
})
return merged
}
function fetchWidgetConfig(config: NormalizedCSAgentConfig) {
const baseUrl = String(config.apiBaseUrl || config.baseUrl || "").replace(/\/$/, "")
if (!baseUrl || !config.channelId || typeof fetch !== "function") {
return Promise.resolve(config)
}
const url = `${baseUrl}/api/channel/config?channelId=${encodeURIComponent(config.channelId)}`
return fetch(url, {
method: "GET",
cache: "no-store",
headers: {
"X-Channel-Id": config.channelId,
},
})
.then((response) => response.json() as Promise<WidgetConfigResponse>)
.then((payload) => {
if (!payload || payload.success === false) {
return config
}
return mergeWidgetConfig(config, payload.data || {})
})
.catch(() => config)
}
function clearFrameTimers() {
if (state.frameHideTimer) {
window.clearTimeout(state.frameHideTimer)
state.frameHideTimer = null
}
if (state.frameDestroyTimer) {
window.clearTimeout(state.frameDestroyTimer)
state.frameDestroyTimer = null
}
}
function applyFrameLayout() {
const frame = state.frame
const config = state.config
if (!frame || !config) {
return
}
frame.style.position = "fixed"
frame.style.border = "0"
frame.style.overflow = "hidden"
frame.style.background = "#fff"
frame.style.zIndex = "2147483000"
frame.style.boxShadow = "0 28px 80px rgba(15, 35, 65, 0.28)"
frame.style.willChange = "top,right,bottom,left,width,height,opacity,transform,border-radius"
frame.style.transition =
"top 260ms cubic-bezier(0.22, 1, 0.36, 1), right 260ms cubic-bezier(0.22, 1, 0.36, 1), bottom 260ms cubic-bezier(0.22, 1, 0.36, 1), left 260ms cubic-bezier(0.22, 1, 0.36, 1), width 260ms cubic-bezier(0.22, 1, 0.36, 1), height 260ms cubic-bezier(0.22, 1, 0.36, 1), opacity 220ms ease, transform 260ms cubic-bezier(0.22, 1, 0.36, 1), border-radius 260ms cubic-bezier(0.22, 1, 0.36, 1), box-shadow 260ms ease"
frame.style.transformOrigin =
config.position === "left" ? "left bottom" : "right bottom"
if (state.isMaximized) {
frame.style.top = "max(12px, env(safe-area-inset-top))"
frame.style.right = "max(12px, env(safe-area-inset-right))"
frame.style.bottom = "max(12px, env(safe-area-inset-bottom))"
frame.style.left = "max(12px, env(safe-area-inset-left))"
frame.style.width =
"calc(100vw - max(12px, env(safe-area-inset-left)) - max(12px, env(safe-area-inset-right)))"
frame.style.maxWidth = "none"
frame.style.height =
"calc(100dvh - max(12px, env(safe-area-inset-top)) - max(12px, env(safe-area-inset-bottom)))"
frame.style.borderRadius = "20px"
return
}
frame.style.top = ""
frame.style.bottom = "max(88px, calc(72px + env(safe-area-inset-bottom)))"
frame.style.right = config.position === "left" ? "" : "max(12px, env(safe-area-inset-right))"
frame.style.left = config.position === "left" ? "max(12px, env(safe-area-inset-left))" : ""
frame.style.width = config.width || "380px"
frame.style.maxWidth =
"calc(100vw - max(12px, env(safe-area-inset-left)) - max(12px, env(safe-area-inset-right)))"
frame.style.height =
"min(760px, calc(100dvh - max(104px, calc(88px + env(safe-area-inset-bottom))) - max(12px, env(safe-area-inset-top))))"
frame.style.borderRadius = "24px"
}
function postToFrame(message: FrameMessage) {
if (!state.frame?.contentWindow || !state.frameUrl) {
return
}
try {
state.frame.contentWindow.postMessage(message, state.frameUrl.origin)
} catch (error) {
console.error("[cs-agent-widget] postMessage failed", error)
}
}
function flushFrameState() {
if (!state.frame || !state.frameLoaded || !state.frameReady || !state.config) {
return
}
if (!state.initSent) {
state.initSent = true
postToFrame({
type: "cs-agent:init",
payload: state.frameConfig || createFrameConfig(state.config, ""),
})
}
postToFrame({ type: state.isOpen ? "cs-agent:open" : "cs-agent:minimize" })
postToFrame({
type: "cs-agent:maximized",
payload: { isMaximized: state.isMaximized },
})
}
function syncFrameVisibility() {
const frame = state.frame
if (!frame) {
return
}
clearFrameTimers()
applyFrameLayout()
frame.style.display = "block"
if (state.isOpen) {
frame.style.visibility = "visible"
frame.style.pointerEvents = "auto"
state.frameHideTimer = window.setTimeout(() => {
if (!state.frame) {
return
}
state.frame.style.opacity = "1"
state.frame.style.transform = "translate3d(0, 0, 0) scale(1)"
}, 16)
flushFrameState()
return
}
frame.style.pointerEvents = "none"
frame.style.opacity = "0"
frame.style.transform = state.isMaximized
? "translate3d(0, 10px, 0) scale(0.985)"
: "translate3d(0, 16px, 0) scale(0.96)"
state.frameHideTimer = window.setTimeout(() => {
if (!state.frame || state.isOpen) {
return
}
state.frame.style.visibility = "hidden"
}, state.animationDuration)
flushFrameState()
}
function destroyFrame() {
if (!state.frame) {
return
}
clearFrameTimers()
state.frame.style.pointerEvents = "none"
state.frame.style.opacity = "0"
state.frame.style.transform = "translate3d(0, 18px, 0) scale(0.94)"
state.frame.style.visibility = "hidden"
state.frameDestroyTimer = window.setTimeout(() => {
if (!state.frame) {
return
}
if (state.frame.parentNode) {
state.frame.parentNode.removeChild(state.frame)
}
state.frame = null
state.frameLoaded = false
state.frameReady = false
state.initSent = false
state.isOpen = false
state.isMaximized = false
clearFrameTimers()
}, state.animationDuration)
}
function createFrame() {
if (state.frame) {
return state.frame
}
if (!state.frameUrl || !state.config) {
return null
}
state.frame = document.createElement("iframe")
state.frame.dataset.csAgentWidget = "frame"
state.frame.title = state.config.title || "在线客服"
state.frame.src = state.frameUrl.toString()
applyFrameLayout()
state.frame.style.display = "block"
state.frame.style.visibility = "hidden"
state.frame.style.pointerEvents = "none"
state.frame.style.opacity = "0"
state.frame.style.transform = "translate3d(0, 18px, 0) scale(0.96)"
state.frame.addEventListener("load", () => {
state.frameLoaded = true
syncFrameVisibility()
})
document.body.appendChild(state.frame)
return state.frame
}
function handleWindowMessage(event: MessageEvent) {
if (!state.frame || event.source !== state.frame.contentWindow) {
return
}
const data = (event.data || {}) as { type?: string }
if (data.type === "cs-agent:ready") {
state.frameReady = true
flushFrameState()
return
}
if (data.type === "cs-agent:request-minimize") {
state.isOpen = false
syncFrameVisibility()
return
}
if (data.type === "cs-agent:request-close") {
destroyFrame()
return
}
if (data.type === "cs-agent:request-toggle-maximize") {
state.isMaximized = !state.isMaximized
syncFrameVisibility()
}
}
function createLauncher() {
if (state.button) {
return state.button
}
const config = state.config
if (!config) {
return null
}
const button = document.createElement("button")
const icon = document.createElementNS("http://www.w3.org/2000/svg", "svg")
const iconPaths = [
"M3 11a9 9 0 1 1 18 0",
"M3 11h3a2 2 0 0 1 2 2v3a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2z",
"M21 11h-3a2 2 0 0 0-2 2v3a2 2 0 0 0 2 2h1a2 2 0 0 0 2-2z",
"M21 16v2a4 4 0 0 1-4 4h-5",
]
const text = document.createElement("span")
button.type = "button"
button.dataset.csAgentWidget = "launcher"
button.setAttribute("aria-label", config.title || "在线客服")
icon.setAttribute("viewBox", "0 0 24 24")
icon.setAttribute("fill", "none")
icon.setAttribute("stroke", "currentColor")
icon.setAttribute("stroke-width", "2")
icon.setAttribute("stroke-linecap", "round")
icon.setAttribute("stroke-linejoin", "round")
icon.setAttribute("aria-hidden", "true")
icon.style.width = "24px"
icon.style.height = "24px"
icon.style.flex = "0 0 auto"
iconPaths.forEach((pathData) => {
const path = document.createElementNS("http://www.w3.org/2000/svg", "path")
path.setAttribute("d", pathData)
icon.appendChild(path)
})
text.textContent = "客服"
text.style.display = "block"
button.style.position = "fixed"
button.style.bottom = "24px"
button.style.right = config.position === "left" ? "" : "24px"
button.style.left = config.position === "left" ? "24px" : ""
button.style.zIndex = "2147483000"
button.style.display = "inline-flex"
button.style.flexDirection = "column"
button.style.alignItems = "center"
button.style.justifyContent = "center"
button.style.gap = "4px"
button.style.width = "64px"
button.style.height = "64px"
button.style.border = "0"
button.style.borderRadius = "999px"
button.style.padding = "0"
button.style.background = config.themeColor || "#0f6cbd"
button.style.color = "#fff"
button.style.font = "600 13px/1 sans-serif"
button.style.boxShadow = "0 18px 40px rgba(15, 35, 65, 0.24)"
button.style.cursor = "pointer"
button.appendChild(icon)
button.appendChild(text)
button.addEventListener("click", () => {
if (state.isOpen) {
state.isOpen = false
syncFrameVisibility()
return
}
void openWidget()
})
document.body.appendChild(button)
state.button = button
return button
}
function mount(config?: CSAgentConfig) {
const rawConfig = config || window.CSAgentConfig || { channelId: "" }
state.config = normalizeConfig(rawConfig)
const widgetBaseUrl = resolveWidgetBaseUrl(state.config)
if (!rawConfig.baseUrl) {
state.config.baseUrl = widgetBaseUrl
}
if (!state.config.channelId) {
console.error("[cs-agent-widget] channelId is required")
return
}
state.configLoading = true
fetchWidgetConfig(state.config).then((nextConfig) => {
state.configLoading = false
state.config = normalizeConfig(nextConfig)
if (state.button?.parentNode) {
state.button.parentNode.removeChild(state.button)
state.button = null
}
createLauncher()
})
}
function destroy() {
clearFrameTimers()
if (state.frame?.parentNode) {
state.frame.parentNode.removeChild(state.frame)
}
if (state.button?.parentNode) {
state.button.parentNode.removeChild(state.button)
}
state.button = null
state.frame = null
state.frameLoaded = false
state.frameReady = false
state.initSent = false
state.isOpen = false
state.isMaximized = false
state.configLoading = false
state.frameConfig = null
state.frameUrl = null
}
function openWidget() {
return prepareFrameUrl()
.then(() => {
if (!state.frame) {
createFrame()
}
if (!state.frame) {
return
}
state.isOpen = true
syncFrameVisibility()
})
.catch((error) => {
console.error("[cs-agent-widget] open failed", error)
})
}
window.CSAgentWidget = {
mount,
destroy,
open: () => openWidget(),
close: () => {
state.isOpen = false
syncFrameVisibility()
},
getChatUrl: () => {
if (!state.config) {
mount(window.CSAgentConfig || { channelId: "" })
}
if (!state.config?.channelId) {
return Promise.reject(new Error("channelId is required"))
}
return prepareFrameUrl().then((frameUrl) => frameUrl.toString())
},
} satisfies CSAgentWidget
if (!state.listenerBound) {
window.addEventListener("message", handleWindowMessage)
state.listenerBound = true
}
if (window.CSAgentConfig) {
mount(window.CSAgentConfig)
}
})()