5d7c10aeab
- Updated runtime configuration to use __CS_AI_AGENT_WIDGET_CONFIG__ instead of __CS_AGENT_WIDGET_CONFIG__. - Changed message types in support host bridge from "cs-agent" to "cs-ai-agent". - Minified SDK script updated to reflect new AI agent naming conventions. - Adjusted scrollbar styles in main.scss to use .cs-ai-agent-scrollbar instead of .cs-agent-scrollbar.
46 lines
1.4 KiB
Go
46 lines
1.4 KiB
Go
package graphs
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import (
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"testing"
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"cs-ai-agent/internal/models"
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"cs-ai-agent/internal/pkg/enums"
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)
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func TestTriageServiceRequestResult_PrepareTicket(t *testing.T) {
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conversation := models.Conversation{
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LastMessageSummary: "用户要求建单跟进支付失败问题",
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}
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messages := []models.Message{
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{SenderType: enums.IMSenderTypeCustomer, Content: "帮我建个工单,支付一直失败"},
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}
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analysis := buildAnalyzeConversationResult(conversation, messages, AnalyzeConversationInput{
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NeedTicket: true,
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})
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if analysis.RecommendedNextAction != "prepare_ticket" {
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t.Fatalf("expected prepare_ticket, got %q", analysis.RecommendedNextAction)
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}
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draft := buildPrepareTicketDraftResult(conversation, messages, PrepareTicketDraftInput{})
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if draft.Title == "" || draft.Description == "" {
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t.Fatalf("expected draft to be populated, got %#v", draft)
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}
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}
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func TestTriageServiceRequestResult_Handoff(t *testing.T) {
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conversation := models.Conversation{
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LastMessageSummary: "用户要求人工处理扣费投诉",
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}
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messages := []models.Message{
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{SenderType: enums.IMSenderTypeCustomer, Content: "我要投诉并转人工,你们重复扣费了"},
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}
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analysis := buildAnalyzeConversationResult(conversation, messages, AnalyzeConversationInput{
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NeedHumanHandoff: true,
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})
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if analysis.RecommendedNextAction != "handoff_to_human" {
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t.Fatalf("expected handoff_to_human, got %q", analysis.RecommendedNextAction)
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}
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}
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