mlogclub
58 lines
1.8 KiB
Go
58 lines
1.8 KiB
Go
package graphs
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import (
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"testing"
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"cs-agent/internal/models"
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"cs-agent/internal/pkg/enums"
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)
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func TestBuildPrepareTicketDraftResult_UsesConversationFallbacks(t *testing.T) {
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conversation := &models.Conversation{
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Subject: "企业微信登录异常",
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LastMessageSummary: "用户反馈企业微信扫码后页面空白，无法进入工作台",
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}
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messages := []models.Message{
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{SenderType: enums.IMSenderTypeCustomer, Content: "扫码登录后一直白屏"},
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{SenderType: enums.IMSenderTypeAI, Content: "请问是否有报错提示"},
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}
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got := buildPrepareTicketDraftResult(conversation, messages, PrepareTicketDraftInput{
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Impact: "无法进入后台处理客户消息",
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ExpectedOutcome: "恢复正常登录",
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})
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if got.Title == "" {
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t.Fatalf("expected draft title to be generated")
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}
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if got.Description == "" {
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t.Fatalf("expected draft description to be generated")
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}
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if !got.Ready {
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t.Fatalf("expected conversation summary and recent messages to be enough, got %#v", got)
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}
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if len(got.ConversationFacts) == 0 {
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t.Fatalf("expected conversation facts to be populated")
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}
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}
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func TestBuildPrepareTicketDraftResult_ReadyWithExplicitIssue(t *testing.T) {
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conversation := &models.Conversation{
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Subject: "订单支付失败",
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LastMessageSummary: "用户反馈连续支付失败",
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}
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got := buildPrepareTicketDraftResult(conversation, nil, PrepareTicketDraftInput{
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Issue: "用户连续三次支付订单失败，页面提示网络异常。",
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ExpectedOutcome: "希望尽快恢复支付并完成下单。",
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CurrentAttempt: "已尝试切换网络和刷新页面，问题仍存在。",
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})
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if !got.Ready {
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t.Fatalf("expected draft to be ready, got %#v", got)
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}
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if got.Title == "" || got.Description == "" {
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t.Fatalf("expected title and description to be populated, got %#v", got)
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}
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}
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