mlogclub
365 lines
12 KiB
Go
365 lines
12 KiB
Go
package dashboard
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import (
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"cs-agent/internal/builders"
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"cs-agent/internal/pkg/constants"
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"cs-agent/internal/pkg/dto/request"
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"cs-agent/internal/pkg/dto/response"
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"cs-agent/internal/pkg/enums"
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"cs-agent/internal/services"
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"strconv"
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"strings"
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"github.com/kataras/iris/v12"
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"github.com/mlogclub/simple/common/strs"
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"github.com/mlogclub/simple/web"
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"github.com/mlogclub/simple/web/params"
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"github.com/spf13/cast"
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)
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type ConversationController struct {
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Ctx iris.Context
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}
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func (c *ConversationController) AnyList() *web.JsonResult {
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if _, err := services.AuthService.RequirePermission(c.Ctx, constants.PermissionConversationView); err != nil {
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return web.JsonError(err)
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}
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cnd := params.NewPagedSqlCnd(c.Ctx,
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params.QueryFilter{ParamName: "status"},
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params.QueryFilter{ParamName: "serviceMode"},
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params.QueryFilter{ParamName: "currentAssigneeId"},
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).Desc("last_message_at").Desc("id")
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paging := params.GetPaging(c.Ctx)
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if keyword, _ := params.Get(c.Ctx, "keyword"); strs.IsNotBlank(keyword) {
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keywordLike := "%" + strings.TrimSpace(keyword) + "%"
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cnd.Where("subject LIKE ? OR last_message_summary LIKE ?", keywordLike, keywordLike)
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}
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// 标签搜索
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if tagID, _ := params.GetInt64(c.Ctx, "tagId"); tagID > 0 {
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tagIDs := services.TagService.GetSelfAndDescendantIDs(tagID)
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if len(tagIDs) == 0 {
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return web.JsonData(&web.PageResult{
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Results: []response.ConversationResponse{},
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Page: paging,
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})
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}
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cnd.Where("id IN (SELECT conversation_id FROM conversation_tag_rels WHERE tag_id IN (?))", tagIDs)
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}
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if agentTeamID, _ := params.GetInt64(c.Ctx, "agentTeamId"); agentTeamID > 0 {
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userIDs := services.AgentProfileService.GetUserIDsByTeamID(agentTeamID)
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if len(userIDs) == 0 {
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return web.JsonData(&web.PageResult{
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Results: []response.ConversationResponse{},
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Page: paging,
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})
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}
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cnd.In("current_assignee_id", userIDs)
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}
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list, paging := services.ConversationService.FindPageByCnd(cnd)
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results := make([]response.ConversationResponse, 0, len(list))
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for _, item := range list {
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results = append(results, builders.BuildConversation(&item))
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}
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return web.JsonData(&web.PageResult{Results: results, Page: paging})
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}
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func (c *ConversationController) AnyConversations() *web.JsonResult {
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operator, err := services.AuthService.RequirePermission(c.Ctx, constants.PermissionConversationView)
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if err != nil {
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return web.JsonError(err)
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}
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filterValue, _ := params.Get(c.Ctx, "filter")
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keyword, _ := params.Get(c.Ctx, "keyword")
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paging := params.GetPaging(c.Ctx)
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list, paging, err := services.ConversationService.ListConversations(
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operator.UserID,
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request.AgentConversationFilter(strings.TrimSpace(filterValue)),
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keyword,
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paging,
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)
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if err != nil {
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return web.JsonError(err)
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}
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results := make([]response.ConversationResponse, 0, len(list))
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for _, item := range list {
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results = append(results, builders.BuildConversation(&item))
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}
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return web.JsonData(&web.PageResult{Results: results, Page: paging})
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}
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func (c *ConversationController) GetBy(id int64) *web.JsonResult {
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if _, err := services.AuthService.RequirePermission(c.Ctx, constants.PermissionConversationView); err != nil {
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return web.JsonError(err)
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}
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item := services.ConversationService.Get(id)
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if item == nil {
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return web.JsonErrorMsg("会话不存在")
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}
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detail := response.ConversationDetailResponse{
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ConversationResponse: builders.BuildConversation(item),
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Participants: builders.BuildParticipantResponses(id),
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}
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return web.JsonData(detail)
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}
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func (c *ConversationController) AnyMessage_list() *web.JsonResult {
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if _, err := services.AuthService.RequirePermission(c.Ctx, constants.PermissionConversationView); err != nil {
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return web.JsonError(err)
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}
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var (
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conversationID, _ = params.GetInt64(c.Ctx, "conversationId")
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senderType, _ = params.Get(c.Ctx, "senderType")
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messageType, _ = params.Get(c.Ctx, "messageType")
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cursor, _ = params.GetInt64(c.Ctx, "cursor")
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limit, _ = params.GetInt(c.Ctx, "limit")
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)
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if conversation := services.ConversationService.Get(conversationID); conversation == nil {
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return web.JsonErrorMsg("会话不存在")
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}
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list, nextCursor, hasMore := services.MessageService.FindByConversationIDCursor(
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conversationID, cursor, limit, senderType, messageType,
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)
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results := builders.BuildMessages(list)
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return web.JsonCursorData(results, cast.ToString(nextCursor), hasMore)
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}
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func (c *ConversationController) PostAssign() *web.JsonResult {
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operator, err := services.AuthService.RequirePermission(c.Ctx, constants.PermissionConversationAssign)
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if err != nil {
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return web.JsonError(err)
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}
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req := request.AssignConversationRequest{}
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if err := params.ReadJSON(c.Ctx, &req); err != nil {
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return web.JsonError(err)
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}
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if err := services.ConversationService.AssignConversation(req, operator); err != nil {
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return web.JsonError(err)
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}
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return web.JsonSuccess()
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}
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func (c *ConversationController) PostDispatch() *web.JsonResult {
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operator, err := services.AuthService.RequirePermission(c.Ctx, constants.PermissionConversationAssign)
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if err != nil {
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return web.JsonError(err)
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}
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req := request.DispatchConversationRequest{}
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if err := params.ReadJSON(c.Ctx, &req); err != nil {
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return web.JsonError(err)
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}
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if err := services.ConversationService.AutoAssignConversation(req.ConversationID, operator); err != nil {
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return web.JsonError(err)
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}
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return web.JsonSuccess()
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}
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func (c *ConversationController) PostTransfer() *web.JsonResult {
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operator, err := services.AuthService.RequirePermission(c.Ctx, constants.PermissionConversationTransfer)
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if err != nil {
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return web.JsonError(err)
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}
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req := request.TransferConversationRequest{}
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if err := params.ReadJSON(c.Ctx, &req); err != nil {
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return web.JsonError(err)
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}
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if err := services.ConversationService.TransferConversation(req.ConversationID, req.ToUserID, req.Reason, operator); err != nil {
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return web.JsonError(err)
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}
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return web.JsonSuccess()
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}
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func (c *ConversationController) PostClose() *web.JsonResult {
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operator, err := services.AuthService.RequirePermission(c.Ctx, constants.PermissionConversationClose)
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if err != nil {
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return web.JsonError(err)
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}
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req := request.CloseConversationRequest{}
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if err := params.ReadJSON(c.Ctx, &req); err != nil {
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return web.JsonError(err)
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}
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if err := services.ConversationService.CloseConversation(req.ConversationID, req.CloseReason, operator); err != nil {
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return web.JsonError(err)
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}
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return web.JsonSuccess()
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}
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func (c *ConversationController) PostLink_customer() *web.JsonResult {
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operator, err := services.AuthService.RequirePermission(c.Ctx, constants.PermissionConversationLinkCustomer)
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if err != nil {
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return web.JsonError(err)
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}
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req := request.LinkConversationCustomerRequest{}
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if err := params.ReadJSON(c.Ctx, &req); err != nil {
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return web.JsonError(err)
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}
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if err := services.ConversationService.LinkConversationCustomer(req.ConversationID, req.CustomerID, operator); err != nil {
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return web.JsonError(err)
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}
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return web.JsonSuccess()
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}
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func (c *ConversationController) PostSend_message() *web.JsonResult {
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operator, err := services.AuthService.RequirePermission(c.Ctx, constants.PermissionConversationSend)
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if err != nil {
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return web.JsonError(err)
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}
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req := request.SendConversationMessageRequest{}
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if err := params.ReadJSON(c.Ctx, &req); err != nil {
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return web.JsonError(err)
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}
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item, err := services.MessageService.SendAgentMessage(req.ConversationID, 0, req.ClientMsgID, req.MessageType, req.Content, req.Payload, operator)
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if err != nil {
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return web.JsonError(err)
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}
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return web.JsonData(builders.BuildMessage(item))
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}
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func (c *ConversationController) PostRecall_message() *web.JsonResult {
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operator, err := services.AuthService.RequirePermission(c.Ctx, constants.PermissionConversationSend)
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if err != nil {
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return web.JsonError(err)
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}
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req := request.RecallConversationMessageRequest{}
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if err := params.ReadJSON(c.Ctx, &req); err != nil {
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return web.JsonError(err)
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}
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item, err := services.MessageService.RecallAgentMessage(req.MessageID, operator)
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if err != nil {
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return web.JsonError(err)
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}
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return web.JsonData(builders.BuildMessage(item))
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}
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func (c *ConversationController) PostRead() *web.JsonResult {
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operator, err := services.AuthService.RequirePermission(c.Ctx, constants.PermissionConversationView)
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if err != nil {
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return web.JsonError(err)
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}
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req := request.ReadConversationRequest{}
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if err := params.ReadJSON(c.Ctx, &req); err != nil {
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return web.JsonError(err)
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}
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if err := services.ConversationService.MarkAgentConversationReadToMessage(req.ConversationID, req.MessageID, operator); err != nil {
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return web.JsonError(err)
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}
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return web.JsonSuccess()
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}
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func (c *ConversationController) PostUpload_image() *web.JsonResult {
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operator, err := services.AuthService.RequirePermission(c.Ctx, constants.PermissionConversationSend)
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if err != nil {
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return web.JsonError(err)
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}
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rawConv := strings.TrimSpace(c.Ctx.FormValue("conversationId"))
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if rawConv == "" {
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return web.JsonErrorMsg("conversationId不能为空")
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}
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conversationID, err := strconv.ParseInt(rawConv, 10, 64)
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if err != nil || conversationID <= 0 {
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return web.JsonErrorMsg("conversationId不能为空")
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}
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if _, err := services.MessageService.ValidateConversationSender(conversationID, enums.IMSenderTypeAgent, operator, nil); err != nil {
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return web.JsonError(err)
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}
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f, header, err := c.Ctx.FormFile("file")
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if err != nil {
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return web.JsonErrorMsg("请选择上传图片")
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}
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_ = f.Close()
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if !strings.HasPrefix(strings.ToLower(header.Header.Get("Content-Type")), "image/") {
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return web.JsonErrorMsg("仅支持上传图片文件")
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}
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item, err := services.AssetService.UploadFile(header, "images", operator)
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if err != nil {
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return web.JsonError(err)
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}
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return web.JsonData(builders.BuildAsset(item))
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}
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func (c *ConversationController) PostUpload_attachment() *web.JsonResult {
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operator, err := services.AuthService.RequirePermission(c.Ctx, constants.PermissionConversationSend)
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if err != nil {
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return web.JsonError(err)
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}
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rawConv := strings.TrimSpace(c.Ctx.FormValue("conversationId"))
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if rawConv == "" {
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return web.JsonErrorMsg("conversationId不能为空")
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}
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conversationID, err := strconv.ParseInt(rawConv, 10, 64)
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if err != nil || conversationID <= 0 {
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return web.JsonErrorMsg("conversationId不能为空")
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}
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if _, err := services.MessageService.ValidateConversationSender(conversationID, enums.IMSenderTypeAgent, operator, nil); err != nil {
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return web.JsonError(err)
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}
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f, header, err := c.Ctx.FormFile("file")
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if err != nil {
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return web.JsonErrorMsg("请选择上传附件")
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}
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_ = f.Close()
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item, err := services.AssetService.UploadFile(header, "attachments", operator)
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if err != nil {
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return web.JsonError(err)
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}
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return web.JsonData(builders.BuildAsset(item))
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}
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func (c *ConversationController) PostAdd_tag() *web.JsonResult {
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operator, err := services.AuthService.RequirePermission(c.Ctx, constants.PermissionConversationTag)
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if err != nil {
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return web.JsonError(err)
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}
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req := request.AddConversationTagRequest{}
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if err := params.ReadJSON(c.Ctx, &req); err != nil {
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return web.JsonError(err)
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}
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if err := services.ConversationTagService.AddTag(req, operator); err != nil {
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return web.JsonError(err)
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}
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return web.JsonSuccess()
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}
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func (c *ConversationController) PostRemove_tag() *web.JsonResult {
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if _, err := services.AuthService.RequirePermission(c.Ctx, constants.PermissionConversationTag); err != nil {
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return web.JsonError(err)
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}
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req := request.RemoveConversationTagRequest{}
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if err := params.ReadJSON(c.Ctx, &req); err != nil {
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return web.JsonError(err)
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}
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if err := services.ConversationTagService.RemoveTag(req); err != nil {
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return web.JsonError(err)
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}
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return web.JsonSuccess()
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}
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