mlogclub
56 lines
2.1 KiB
Go
56 lines
2.1 KiB
Go
package response
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import "cs-agent/internal/pkg/enums"
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type TicketProgressResponse struct {
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ID int64 `json:"id"`
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TicketID int64 `json:"ticketId"`
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Content string `json:"content"`
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AuthorID int64 `json:"authorId"`
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AuthorName string `json:"authorName,omitempty"`
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CreatedAt string `json:"createdAt,omitempty"`
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}
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type TicketResponse struct {
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ID int64 `json:"id"`
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TicketNo string `json:"ticketNo"`
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Title string `json:"title"`
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Description string `json:"description"`
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Source enums.TicketSource `json:"source"`
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Channel string `json:"channel"`
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CustomerID int64 `json:"customerId"`
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ConversationID int64 `json:"conversationId"`
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Tags []TagResponse `json:"tags,omitempty"`
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Status enums.TicketStatus `json:"status"`
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CurrentAssigneeID int64 `json:"currentAssigneeId"`
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CurrentAssigneeName string `json:"currentAssigneeName,omitempty"`
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CreatedBy int64 `json:"createdBy"`
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CreatedByName string `json:"createdByName,omitempty"`
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HandledAt string `json:"handledAt,omitempty"`
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CreatedAt string `json:"createdAt,omitempty"`
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UpdatedAt string `json:"updatedAt,omitempty"`
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Customer *CustomerResponse `json:"customer,omitempty"`
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}
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type TicketDetailResponse struct {
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Ticket TicketResponse `json:"ticket"`
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Progresses []TicketProgressResponse `json:"progresses,omitempty"`
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}
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type TicketSummaryResponse struct {
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All int64 `json:"all"`
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Pending int64 `json:"pending"`
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InProgress int64 `json:"inProgress"`
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Done int64 `json:"done"`
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Unassigned int64 `json:"unassigned"`
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Mine int64 `json:"mine"`
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Stale int64 `json:"stale"`
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}
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type TicketViewResponse struct {
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ID int64 `json:"id"`
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Name string `json:"name"`
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Filters map[string]any `json:"filters,omitempty"`
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SortNo int `json:"sortNo"`
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}
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