Files
ai-agent/internal/ai/runtime/tools/prepare_ticket_draft_tool.go
T

110 lines
3.4 KiB
Go

package tools
import (
"context"
"cs-agent/internal/ai/runtime/graphs"
"cs-agent/internal/ai/runtime/registry"
"cs-agent/internal/models"
"cs-agent/internal/pkg/toolx"
einotool "github.com/cloudwego/eino/components/tool"
"github.com/cloudwego/eino/schema"
einojsonschema "github.com/eino-contrib/jsonschema"
orderedmap "github.com/wk8/go-ordered-map/v2"
)
type PrepareTicketDraftTool struct {
conversation models.Conversation
}
func NewPrepareTicketDraftTool() *PrepareTicketDraftTool {
return &PrepareTicketDraftTool{}
}
func (t *PrepareTicketDraftTool) Spec() toolx.ToolSpec {
return toolx.GraphPrepareTicketDraft
}
func (t *PrepareTicketDraftTool) Name() string {
return toolx.GraphPrepareTicketDraft.Name
}
func (t *PrepareTicketDraftTool) Code() string {
return toolx.GraphPrepareTicketDraft.Code
}
func (t *PrepareTicketDraftTool) Enabled(ctx registry.Context) bool {
return true
}
func (t *PrepareTicketDraftTool) Build(ctx registry.Context) (einotool.BaseTool, error) {
if !t.Enabled(ctx) {
return nil, nil
}
return &PrepareTicketDraftTool{conversation: ctx.Conversation}, nil
}
func (t *PrepareTicketDraftTool) Info(ctx context.Context) (*schema.ToolInfo, error) {
return &schema.ToolInfo{
Name: toolx.GraphPrepareTicketDraft.Name,
Desc: "Graph Tool。用于根据当前会话和已收集信息整理工单草稿,输出建议标题、建议描述、缺失字段和追问建议。适合在真正调用 create_ticket_with_confirmation 前先整理工单内容。",
ParamsOneOf: schema.NewParamsOneOfByJSONSchema(&einojsonschema.Schema{
Version: einojsonschema.Version,
Type: "object",
Properties: orderedmap.New[string, *einojsonschema.Schema](orderedmap.WithInitialData(
orderedmap.Pair[string, *einojsonschema.Schema]{
Key: "title",
Value: &einojsonschema.Schema{
Type: "string",
Description: "已整理出的工单标题,可选。",
},
},
orderedmap.Pair[string, *einojsonschema.Schema]{
Key: "description",
Value: &einojsonschema.Schema{
Type: "string",
Description: "已整理出的工单描述,可选。",
},
},
orderedmap.Pair[string, *einojsonschema.Schema]{
Key: "issue",
Value: &einojsonschema.Schema{
Type: "string",
Description: "用户当前遇到的问题现象或报错信息。",
},
},
orderedmap.Pair[string, *einojsonschema.Schema]{
Key: "impact",
Value: &einojsonschema.Schema{
Type: "string",
Description: "问题影响范围,例如无法登录、无法下单、业务中断等。",
},
},
orderedmap.Pair[string, *einojsonschema.Schema]{
Key: "expectedOutcome",
Value: &einojsonschema.Schema{
Type: "string",
Description: "用户期望的处理结果或诉求。",
},
},
orderedmap.Pair[string, *einojsonschema.Schema]{
Key: "currentAttempt",
Value: &einojsonschema.Schema{
Type: "string",
Description: "当前已尝试过的处理步骤,可选。",
},
},
)),
}),
Extra: map[string]any{
"toolCode": toolx.GraphPrepareTicketDraft.Code,
"sourceType": "graph",
},
}, nil
}
func (t *PrepareTicketDraftTool) InvokableRun(ctx context.Context, argumentsInJSON string, opts ...einotool.Option) (string, error) {
return graphs.NewPrepareTicketDraftGraph(t.conversation).Run(ctx, argumentsInJSON)
}