feat: add tickets page and update workbench rail links to correct paths

web/app/workbench/tickets/page.tsx

@@ -0,0 +1,3 @@
+import TicketsPage from "@/app/dashboard/tickets/page";
+
+export default TicketsPage;

web/components/workbench-header.tsx

@@ -34,7 +34,10 @@ export function WorkbenchHeader() {
     <header className="flex h-(--header-height) shrink-0 items-center border-b border-border/70 bg-background/88 backdrop-blur supports-[backdrop-filter]:bg-background/76">
       <div className="flex w-full min-w-0 items-center justify-between gap-3 px-3 lg:px-4">
         <div className="min-w-0">
-          <WorkspaceSwitcher currentWorkspace="workbench" />
+          <WorkspaceSwitcher
+            currentWorkspace="workbench"
+            className="h-10 border-0 bg-transparent px-1.5 shadow-none hover:bg-muted"
+          />
         </div>
         <div className="flex min-w-0 items-center justify-end gap-2">
           <div className="hidden sm:block">

web/components/workbench-rail.tsx

@@ -17,7 +17,7 @@ const workbenchRailItems = [
   {
     key: "tickets",
     titleKey: "nav.tickets",
-    href: "/dashboard/tickets",
+    href: "/workbench/tickets",
     icon: FileTextIcon,
   },
 ]

web/e2e/workbench-function.spec.ts

@@ -67,6 +67,14 @@ test.describe("support workbench", () => {
     await screenshot(page, "03-workbench-initial");
 
     await expect(page.getByText(/客服工作台|Support Workbench/).first()).toBeVisible();
+    await expect(page.getByRole("link", { name: /会话|Conversations/ }).first()).toHaveAttribute(
+      "href",
+      "/workbench/",
+    );
+    await expect(page.getByRole("link", { name: /工单|Tickets/ }).first()).toHaveAttribute(
+      "href",
+      "/workbench/tickets/",
+    );
     await page.getByRole("button", { name: /贝壳AGENT|Agent Desk/i }).first().click();
     await expect(page.getByText(/切换工作区|Switch workspace/)).toBeVisible();
     await expect(page.getByRole("menuitem", { name: /管理后台|Admin Dashboard/ })).toBeVisible();