refactor: support i18n
This commit is contained in:
@@ -1,6 +1,7 @@
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package httpx
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import (
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"cs-agent/internal/pkg/i18nx"
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"net/http"
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"strconv"
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@@ -11,7 +12,7 @@ import (
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func GetPathInt64(ctx *gin.Context, name string) (int64, bool) {
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value, err := strconv.ParseInt(ctx.Param(name), 10, 64)
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if err != nil {
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WriteHttpStatusJSON(ctx, http.StatusBadRequest, web.JsonErrorMsg("路径参数错误"))
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WriteHttpStatusJSON(ctx, http.StatusBadRequest, web.JsonErrorMsg(i18nx.T(ctx, "error.path.invalid", nil)))
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return 0, false
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}
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return value, true
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@@ -1,6 +1,7 @@
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package httpx
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import (
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"cs-agent/internal/pkg/i18nx"
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"net/http"
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"github.com/gin-gonic/gin"
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@@ -28,11 +29,19 @@ func PageData(results any, paging *sqls.Paging) any {
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}
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func WriteJSON(ctx *gin.Context, result any) {
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ctx.JSON(http.StatusOK, buildJSONResult(result))
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ctx.JSON(http.StatusOK, localizeJSONResult(ctx, buildJSONResult(result)))
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}
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func WriteHttpStatusJSON(ctx *gin.Context, statusCode int, result any) {
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ctx.JSON(statusCode, buildJSONResult(result))
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ctx.JSON(statusCode, localizeJSONResult(ctx, buildJSONResult(result)))
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}
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func localizeJSONResult(ctx *gin.Context, result *web.JsonResult) *web.JsonResult {
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if result == nil || result.Success || result.Message == "" {
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return result
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}
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result.Message = i18nx.TranslateKnownMessage(i18nx.Locale(ctx), result.Message)
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return result
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}
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func buildJSONResult(result any) *web.JsonResult {
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@@ -1,6 +1,7 @@
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package httpx
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import (
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"cs-agent/internal/pkg/i18nx"
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"encoding/json"
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"errors"
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"net/http"
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@@ -67,6 +68,22 @@ func TestWriteJSONWrapsCommonResultTypes(t *testing.T) {
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}
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}
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func TestWriteJSONLocalizesKnownErrorMessages(t *testing.T) {
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gin.SetMode(gin.TestMode)
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ctx, recorder := testContext()
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i18nx.SetLocale(ctx, i18nx.LocaleEnUS)
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WriteJSON(ctx, web.JsonErrorMsg("会话不存在"))
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var got web.JsonResult
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if err := json.Unmarshal(recorder.Body.Bytes(), &got); err != nil {
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t.Fatalf("decode response: %v", err)
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}
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if got.Message != "Conversation not found." {
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t.Fatalf("message = %q, want %q", got.Message, "Conversation not found.")
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}
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}
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func TestWriteHttpStatusJSONUsesProvidedStatus(t *testing.T) {
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gin.SetMode(gin.TestMode)
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ctx, recorder := testContext()
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@@ -0,0 +1,36 @@
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package i18nx
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import (
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"embed"
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"log/slog"
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"sync"
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"github.com/nicksnyder/go-i18n/v2/i18n"
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"github.com/pelletier/go-toml/v2"
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"golang.org/x/text/language"
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)
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//go:embed locales/*.toml
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var messageFiles embed.FS
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var (
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bundleOnce sync.Once
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bundle *i18n.Bundle
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)
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func Bundle() *i18n.Bundle {
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bundleOnce.Do(func() {
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b := i18n.NewBundle(language.SimplifiedChinese)
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b.RegisterUnmarshalFunc("toml", toml.Unmarshal)
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for _, name := range []string{
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"locales/active.zh-CN.toml",
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"locales/active.en-US.toml",
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} {
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if _, err := b.LoadMessageFileFS(messageFiles, name); err != nil {
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slog.Error("load i18n message file failed", "file", name, "err", err)
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}
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}
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bundle = b
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})
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return bundle
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}
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@@ -0,0 +1,27 @@
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package i18nx
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import "github.com/gin-gonic/gin"
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const contextLocaleKey = "i18nx.locale"
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func Locale(ctx *gin.Context) string {
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if ctx == nil {
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return LocaleZhCN
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}
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value, ok := ctx.Get(contextLocaleKey)
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if !ok {
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return LocaleZhCN
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}
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locale, ok := value.(string)
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if !ok {
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return LocaleZhCN
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}
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return NormalizeLocale(locale)
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}
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func SetLocale(ctx *gin.Context, locale string) {
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if ctx == nil {
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return
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}
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ctx.Set(contextLocaleKey, NormalizeLocale(locale))
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}
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@@ -0,0 +1,140 @@
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package i18nx
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import (
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"net/http"
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"net/http/httptest"
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"testing"
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"github.com/gin-gonic/gin"
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)
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func TestNormalizeLocale(t *testing.T) {
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t.Parallel()
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tests := []struct {
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name string
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in string
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want string
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}{
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{name: "default for blank", in: "", want: LocaleZhCN},
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{name: "exact chinese", in: "zh-CN", want: LocaleZhCN},
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{name: "underscore chinese", in: "zh_CN", want: LocaleZhCN},
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{name: "short chinese", in: "zh", want: LocaleZhCN},
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{name: "exact english", in: "en-US", want: LocaleEnUS},
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{name: "underscore english", in: "en_US", want: LocaleEnUS},
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{name: "short english", in: "en", want: LocaleEnUS},
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{name: "unsupported falls back", in: "fr-FR", want: LocaleZhCN},
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}
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for _, tt := range tests {
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tt := tt
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t.Run(tt.name, func(t *testing.T) {
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t.Parallel()
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if got := NormalizeLocale(tt.in); got != tt.want {
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t.Fatalf("NormalizeLocale(%q) = %q, want %q", tt.in, got, tt.want)
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}
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})
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}
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}
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func TestResolveLocaleFromHeaders(t *testing.T) {
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t.Parallel()
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req := httptest.NewRequest(http.MethodGet, "/api/dashboard/user/list", nil)
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req.Header.Set("Accept-Language", "fr-FR, en-US;q=0.9, zh-CN;q=0.8")
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if got := ResolveRequestLocale(req); got != LocaleEnUS {
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t.Fatalf("ResolveRequestLocale() = %q, want %q", got, LocaleEnUS)
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}
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}
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func TestResolveLocalePrefersXLocale(t *testing.T) {
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t.Parallel()
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req := httptest.NewRequest(http.MethodGet, "/api/dashboard/user/list", nil)
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req.Header.Set("X-Locale", "en-US")
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req.Header.Set("Accept-Language", "zh-CN")
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if got := ResolveRequestLocale(req); got != LocaleEnUS {
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t.Fatalf("ResolveRequestLocale() = %q, want %q", got, LocaleEnUS)
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}
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}
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func TestTranslateFallsBackToChinese(t *testing.T) {
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t.Parallel()
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if got := TLocale(LocaleEnUS, "error.auth.expired", nil); got != "Your session has expired. Please sign in again." {
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t.Fatalf("english translation = %q", got)
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}
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if got := TLocale("fr-FR", "error.auth.expired", nil); got != "未登录或登录已过期" {
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t.Fatalf("fallback translation = %q", got)
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}
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}
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func TestTranslateKnownMessageSupportsFormattedMessages(t *testing.T) {
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t.Parallel()
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tests := []struct {
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name string
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message string
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want string
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}{
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{
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name: "batch limit",
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message: "单次最多生成 31 条排班",
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want: "You can generate at most 31 schedule entries at a time.",
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},
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{
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name: "start date",
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message: "开始时间格式错误,请使用 yyyy-MM-dd",
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want: "Invalid start time format. Use yyyy-MM-dd.",
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},
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{
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name: "end date time",
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message: "结束时间格式错误,请使用 yyyy-MM-dd HH:mm:ss 或 RFC3339",
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want: "Invalid end time format. Use yyyy-MM-dd HH:mm:ss or RFC3339.",
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},
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{
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name: "oidc issuer config",
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message: "OIDC issuer 未配置",
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want: "OIDC issuer is not configured.",
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},
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{
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name: "oidc login result",
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message: "登录结果不能为空",
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want: "Sign-in result is required.",
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},
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}
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for _, tt := range tests {
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tt := tt
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t.Run(tt.name, func(t *testing.T) {
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t.Parallel()
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if got := TranslateKnownMessage(LocaleEnUS, tt.message); got != tt.want {
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t.Fatalf("TranslateKnownMessage() = %q, want %q", got, tt.want)
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}
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})
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}
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}
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func TestMiddlewareStoresLocale(t *testing.T) {
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gin.SetMode(gin.TestMode)
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router := gin.New()
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router.Use(Middleware())
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router.GET("/ping", func(ctx *gin.Context) {
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ctx.String(http.StatusOK, Locale(ctx))
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})
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req := httptest.NewRequest(http.MethodGet, "/ping", nil)
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req.Header.Set("X-Locale", "en-US")
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recorder := httptest.NewRecorder()
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router.ServeHTTP(recorder, req)
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if recorder.Code != http.StatusOK {
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t.Fatalf("status = %d, want %d", recorder.Code, http.StatusOK)
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}
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if got := recorder.Body.String(); got != LocaleEnUS {
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t.Fatalf("middleware locale = %q, want %q", got, LocaleEnUS)
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}
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}
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@@ -0,0 +1,352 @@
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package i18nx
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import (
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"fmt"
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"regexp"
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"strings"
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)
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var maxScheduleBatchMessagePattern = regexp.MustCompile(`^单次最多生成 ([0-9]+) 条排班$`)
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var knownMessages = map[string]map[string]string{
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LocaleEnUS: {
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"未登录或登录已过期": "Your session has expired. Please sign in again.",
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"无权限执行该操作": "You do not have permission to perform this action.",
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"无权限操作": "You do not have permission to perform this action.",
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"参数不合法": "Invalid request parameters.",
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"路径参数错误": "Invalid path parameter.",
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"状态值不合法": "Invalid status value.",
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"用户名和密码不能为空": "Enter both username and password.",
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"用户名或密码错误": "The username or password is incorrect.",
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"登录失败次数过多,请稍后再试": "Too many failed sign-in attempts. Please try again later.",
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"用户不存在": "User not found.",
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"用户不存在或已被禁用": "The user does not exist or has been disabled.",
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"用户名不能为空": "Enter a username.",
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"用户名已存在": "This username is already in use.",
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"手机号已存在": "This phone number is already in use.",
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"邮箱已存在": "This email address is already in use.",
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"新密码不能为空": "Enter a new password.",
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"禁用角色不允许分配": "Disabled roles cannot be assigned.",
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"角色不存在": "Role not found.",
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"角色名称和编码不能为空": "Enter both role name and role code.",
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"角色编码已存在": "This role code is already in use.",
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"系统内置角色不允许删除": "Built-in system roles cannot be deleted.",
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"角色已被用户使用,无法删除": "This role is assigned to users and cannot be deleted.",
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"权限不存在": "Permission not found.",
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"会话不存在": "Conversation not found.",
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"会话筛选项不合法": "Invalid conversation filter.",
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"只有待接入会话允许分配": "Only queued conversations can be assigned.",
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"只有待接入会话允许自动分配": "Only queued conversations can be auto-assigned.",
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"当前会话已分配客服": "This conversation has already been assigned.",
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"当前暂不在人工客服服务时间内": "Human support is currently outside service hours.",
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"目标客服不能为空": "Select a target agent.",
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"目标客服不存在": "Target agent not found.",
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"无权转接该会话": "You do not have permission to transfer this conversation.",
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"只有处理中会话允许转接": "Only active conversations can be transferred.",
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"当前会话未分配客服": "This conversation is not assigned to an agent.",
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"目标客服不能与当前指派人相同": "The target agent must be different from the current assignee.",
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"无权访问该会话": "You do not have permission to access this conversation.",
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"当前状态不允许关闭会话": "This conversation cannot be closed in its current status.",
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"关闭原因不能为空": "Enter a close reason.",
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"无权关闭该会话": "You do not have permission to close this conversation.",
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"已关闭的会话无法关联客户": "Closed conversations cannot be linked to customers.",
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"无权限关联该会话": "You do not have permission to link this conversation.",
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"外部用户标识不能为空": "External user ID is required.",
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"接入渠道未初始化": "The channel is not initialized.",
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"接入渠道不存在或已停用": "The channel does not exist or has been disabled.",
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"接入渠道异常": "Channel error.",
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"channel not found": "Channel not found.",
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"该渠道不支持开放客服配置": "This channel does not support public support configuration.",
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"外部身份未初始化": "External identity is not initialized.",
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"conversationId不能为空": "Conversation ID is required.",
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"请选择上传图片": "Choose an image to upload.",
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"仅支持上传图片文件": "Only image files are supported.",
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"请选择上传附件": "Choose an attachment to upload.",
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"请选择上传文件": "Choose a file to upload.",
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"文件不存在": "File not found.",
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"文件不可访问": "This file cannot be accessed.",
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"上传文件超过大小限制": "The uploaded file exceeds the size limit.",
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"图片资源不存在": "Image asset not found.",
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"当前暂不支持该存储类型的文件读取": "Reading files from this storage provider is not supported yet.",
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"客户不存在": "Customer not found.",
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"客户名称不能为空": "Enter a customer name.",
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"所属公司不存在": "Company not found.",
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"公司不存在": "Company not found.",
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"公司名称不能为空": "Enter a company name.",
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"公司名称已存在": "This company name is already in use.",
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"工单不存在": "Ticket not found.",
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"工单标题不能为空": "Enter a ticket title.",
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"工单描述不能为空": "Enter a ticket description.",
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"工单来源不合法": "Invalid ticket source.",
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"工单状态不合法": "Invalid ticket status.",
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"处理进展不能为空": "Enter a progress update.",
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"负责人不存在": "Assignee not found.",
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"会话与客户不匹配": "The conversation does not belong to this customer.",
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"视图名称不能为空": "Enter a view name.",
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"视图筛选条件格式不正确": "The view filter format is invalid.",
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"视图不存在": "View not found.",
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"标签不存在": "Tag not found.",
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"标签名称不能为空": "Enter a tag name.",
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"父标签不存在": "Parent tag not found.",
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"同级下已存在相同名称的标签": "A tag with this name already exists at the same level.",
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"不能将标签设为自己的子标签": "A tag cannot be moved under itself.",
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"该标签下存在子标签,无法删除": "This tag has child tags and cannot be deleted.",
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"该标签已关联会话,无法删除": "This tag is linked to conversations and cannot be deleted.",
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"该标签已关联工单,无法删除": "This tag is linked to tickets and cannot be deleted.",
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"快捷回复不存在": "Quick reply not found.",
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"客服档案不存在": "Agent profile not found.",
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"请选择关联用户": "Select a user to link.",
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"关联用户不存在": "Linked user not found.",
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"请选择所属客服组": "Select an agent team.",
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"所属客服组不存在": "Agent team not found.",
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"客服工号和展示名不能为空": "Enter both agent ID and display name.",
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"该用户已存在客服档案": "This user already has an agent profile.",
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"客服工号已存在": "This agent ID is already in use.",
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"客服状态不合法": "Invalid agent status.",
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"最大并发接待数不能小于 0": "Maximum concurrent conversations cannot be less than 0.",
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"客服组不存在": "Agent team not found.",
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"客服组排班不存在": "Agent team schedule not found.",
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"知识库不存在": "Knowledge base not found.",
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"FAQ不存在": "FAQ not found.",
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"FAQ知识库不支持文档": "FAQ knowledge bases do not support documents.",
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"文档不存在": "Document not found.",
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"内容类型不支持": "Unsupported content type.",
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"问题不能为空": "Enter a question.",
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"答案不能为空": "Enter an answer.",
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"相似问格式不合法": "Invalid similar-question format.",
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"当前知识库不是FAQ知识库": "This knowledge base is not an FAQ knowledge base.",
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"documentId或faqId不能为空": "Document ID or FAQ ID is required.",
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"检索日志不存在": "Retrieval log not found.",
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"indexStatus参数不合法": "Invalid index status.",
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"AI配置不存在": "AI configuration not found.",
|
||||
"启用中的AI配置不允许删除": "Enabled AI configurations cannot be deleted.",
|
||||
"配置名称不能为空": "Enter a configuration name.",
|
||||
"供应商不能为空": "Select a provider.",
|
||||
"基础地址不能为空": "Enter a base URL.",
|
||||
"模型类型不能为空": "Select a model type.",
|
||||
"模型名称不能为空": "Enter a model name.",
|
||||
"AI Agent 不存在": "AI Agent not found.",
|
||||
"AI Agent不存在或未启用": "AI Agent not found or not enabled.",
|
||||
"AI Agent 不存在或已停用": "AI Agent not found or disabled.",
|
||||
"AI Agent关联的AI配置不存在": "The AI configuration linked to this AI Agent does not exist.",
|
||||
"CheckPoint 不存在": "Checkpoint not found.",
|
||||
"CheckPoint 与 AI Agent 不匹配": "The checkpoint does not belong to this AI Agent.",
|
||||
"会话与 AI Agent 不匹配": "The conversation does not belong to this AI Agent.",
|
||||
"Skill 不存在或未启用": "Skill not found or not enabled.",
|
||||
"Skill 不存在": "Skill not found.",
|
||||
"Skill ID 不合法": "Invalid Skill ID.",
|
||||
"Skill 编码已存在": "This Skill code is already in use.",
|
||||
"Skill 编码不能为空": "Enter a Skill code.",
|
||||
"Skill 名称不能为空": "Enter a Skill name.",
|
||||
"技能说明不能为空": "Enter a Skill description.",
|
||||
"JSON 数组格式不合法": "Invalid JSON array format.",
|
||||
"已删除的 Skill 不能直接修改状态,请先恢复": "Restore this deleted Skill before changing its status.",
|
||||
"请使用删除接口处理删除状态": "Use the delete endpoint to mark a Skill as deleted.",
|
||||
"仅已删除的 Skill 支持恢复": "Only deleted Skills can be restored.",
|
||||
"MCP未启用": "MCP is not enabled.",
|
||||
"serverCode不能为空": "Server code is required.",
|
||||
"MCP endpoint不能为空": "MCP endpoint is required.",
|
||||
"MCP服务配置不存在": "MCP server configuration not found.",
|
||||
"MCP服务未启用": "MCP server is not enabled.",
|
||||
"toolName不能为空": "Tool name is required.",
|
||||
"toolCode不能为空": "Tool code is required.",
|
||||
"toolCode格式不合法": "Invalid tool code format.",
|
||||
"toolCode 绑定的 MCP 服务不存在或未启用": "The MCP server bound to this tool code does not exist or is not enabled.",
|
||||
"文本内容不能为空": "Text content is required.",
|
||||
"文本列表不能为空": "Text list is required.",
|
||||
"密码长度不合法": "Invalid password length.",
|
||||
"AI Agent 不存在或未启用": "AI Agent not found or not enabled.",
|
||||
"AI Agent 名称不能为空": "Enter an AI Agent name.",
|
||||
"AI Agent 名称已存在": "This AI Agent name is already in use.",
|
||||
"AI 配置不存在": "AI configuration not found.",
|
||||
"AI 配置不能为空": "Select an AI configuration.",
|
||||
"AI 配置未启用": "The AI configuration is not enabled.",
|
||||
"Agent 运行日志不存在": "Agent run log not found.",
|
||||
"Direct Tool 的 toolCode 与 serverCode 不一致": "Direct Tool toolCode does not match serverCode.",
|
||||
"Direct Tool 的 toolCode 与 toolName 不一致": "Direct Tool toolCode does not match toolName.",
|
||||
"Direct Tool 的 toolCode 格式不合法": "Invalid Direct Tool toolCode format.",
|
||||
"Direct Tool 的 toolCode、serverCode 和 toolName 不能为空": "Direct Tool toolCode, serverCode, and toolName are required.",
|
||||
"Direct Tools 仅允许配置 MCP 工具": "Direct Tools can only contain MCP tools.",
|
||||
"Direct Tools 配置格式不合法": "Invalid Direct Tools configuration format.",
|
||||
"Graph Tools 仅允许配置 Graph Tool": "Graph Tools can only contain Graph tools.",
|
||||
"Graph Tools 配置格式不合法": "Invalid Graph Tools configuration format.",
|
||||
"HTML消息中的图片必须使用已上传文件": "Images in HTML messages must use uploaded files.",
|
||||
"OIDC id_token 不存在": "OIDC id_token is missing.",
|
||||
"OIDC clientId 未配置": "OIDC clientId is not configured.",
|
||||
"OIDC clientSecret 未配置": "OIDC clientSecret is not configured.",
|
||||
"OIDC issuer 未配置": "OIDC issuer is not configured.",
|
||||
"OIDC redirectUrl 未配置": "OIDC redirectUrl is not configured.",
|
||||
"OIDC 授权 code 不能为空": "OIDC authorization code is required.",
|
||||
"OIDC 用户信息不存在": "OIDC user information not found.",
|
||||
"OIDC 用户标识不存在": "OIDC user identifier not found.",
|
||||
"OIDC 登录密钥未配置": "OIDC sign-in secret is not configured.",
|
||||
"OIDC 登录未启用": "OIDC sign-in is not enabled.",
|
||||
"OIDC 登录状态无效或已过期": "OIDC sign-in state is invalid or has expired.",
|
||||
"OIDC 账号绑定的系统用户不存在": "The system user linked to this OIDC account does not exist.",
|
||||
"OSS accessKeyId 未配置": "OSS accessKeyId is not configured.",
|
||||
"OSS accessKeySecret 未配置": "OSS accessKeySecret is not configured.",
|
||||
"OSS bucket 未配置": "OSS bucket is not configured.",
|
||||
"OSS endpoint 未配置": "OSS endpoint is not configured.",
|
||||
"Skill 未启用": "Skill is not enabled.",
|
||||
"Web渠道配置 position 只能为 left 或 right": "Web channel position must be left or right.",
|
||||
"Web渠道配置不合法": "Invalid web channel configuration.",
|
||||
"aiAgentId不能为空": "AI Agent ID is required.",
|
||||
"checkPointId不能为空": "Checkpoint ID is required.",
|
||||
"customerId 必填": "Customer ID is required.",
|
||||
"openKfID不能为空": "openKfID is required.",
|
||||
"openKfId 已被其他渠道使用": "This openKfId is already used by another channel.",
|
||||
"skillCode不能为空": "Skill code is required.",
|
||||
"ticket 不能为空": "Ticket is required.",
|
||||
"userMessage不能为空": "User message is required.",
|
||||
"登录结果不能为空": "Sign-in result is required.",
|
||||
"不支持的发送人类型": "Unsupported sender type.",
|
||||
"不支持的已读操作类型": "Unsupported read operation type.",
|
||||
"不支持的文件存储类型": "Unsupported file storage type.",
|
||||
"不能添加或修改历史日期的排班": "Schedules cannot be added or changed for past dates.",
|
||||
"事务上下文不能为空": "Transaction context is required.",
|
||||
"仅允许撤回自己发送的消息": "You can only recall messages you sent.",
|
||||
"仅支持撤回客服消息": "Only agent messages can be recalled.",
|
||||
"仅能指定一条主联系方式": "Only one primary contact method can be set.",
|
||||
"企业微信 openKfID 不能为空": "WeCom openKfID is required.",
|
||||
"企业微信媒体ID不能为空": "WeCom media ID is required.",
|
||||
"企业微信客户ID不能为空": "WeCom customer ID is required.",
|
||||
"企业微信手机号已被系统用户占用": "This WeCom phone number is already used by a system user.",
|
||||
"企业微信接入渠道未绑定AI Agent": "The WeCom channel is not linked to an AI Agent.",
|
||||
"企业微信接入渠道绑定的AI Agent不存在或已禁用": "The AI Agent linked to this WeCom channel does not exist or has been disabled.",
|
||||
"企业微信未启用或配置不完整": "WeCom is not enabled or its configuration is incomplete.",
|
||||
"企业微信消息ID不能为空": "WeCom message ID is required.",
|
||||
"企业微信渠道配置不合法": "Invalid WeCom channel configuration.",
|
||||
"企业微信渠道配置缺少 openKfId": "WeCom channel configuration is missing openKfId.",
|
||||
"企业微信用户ID已被系统用户名占用": "This WeCom user ID is already used as a system username.",
|
||||
"企业微信用户ID获取失败": "Failed to get the WeCom user ID.",
|
||||
"企业微信用户信息不存在": "WeCom user information not found.",
|
||||
"企业微信登录密钥未配置": "WeCom sign-in secret is not configured.",
|
||||
"企业微信登录未启用": "WeCom sign-in is not enabled.",
|
||||
"企业微信登录状态无效或已过期": "WeCom sign-in state is invalid or has expired.",
|
||||
"企业微信账号绑定的系统用户不存在": "The system user linked to this WeCom account does not exist.",
|
||||
"企业微信邮箱已被系统用户占用": "This WeCom email address is already used by a system user.",
|
||||
"会话已关闭": "This conversation is closed.",
|
||||
"会话未分配客服,暂不允许发送消息": "This conversation has not been assigned to an agent, so messages cannot be sent yet.",
|
||||
"兜底策略不合法": "Invalid fallback policy.",
|
||||
"分块策略不支持": "Unsupported chunking strategy.",
|
||||
"创建会话失败": "Failed to create the conversation.",
|
||||
"单条排班记录不能跨天": "A single schedule entry cannot span multiple days.",
|
||||
"只有待接入未分配会话允许自动分配": "Only queued unassigned conversations can be auto-assigned.",
|
||||
"回复超时秒数不能小于 0": "Reply timeout seconds cannot be less than 0.",
|
||||
"存在冲突排班,请先处理冲突": "There are conflicting schedules. Resolve the conflicts first.",
|
||||
"存在无效工单标签": "Some ticket tags are invalid.",
|
||||
"存在未启用的工单标签": "Some ticket tags are disabled.",
|
||||
"客服会话不能为空": "Support session is required.",
|
||||
"客服会话参数不完整": "Support session parameters are incomplete.",
|
||||
"客服会话密钥未配置": "Support session secret is not configured.",
|
||||
"客服会话已过期": "The support session has expired.",
|
||||
"客服会话校验失败": "Support session verification failed.",
|
||||
"客服组下仍有关联 AI Agent,无法删除": "This agent team is linked to AI Agents and cannot be deleted.",
|
||||
"客服组下仍有关联客服档案,无法删除": "This agent team has linked agent profiles and cannot be deleted.",
|
||||
"客服组下仍有关联组排班,无法删除": "This agent team has schedules and cannot be deleted.",
|
||||
"客服组名称不能为空": "Enter an agent team name.",
|
||||
"客服组名称已存在": "This agent team name is already in use.",
|
||||
"客服组未启用": "Agent team is not enabled.",
|
||||
"客服组状态不合法": "Invalid agent team status.",
|
||||
"已有接入渠道绑定该 AI Agent,无法删除": "This AI Agent is linked to channels and cannot be deleted.",
|
||||
"当前 OIDC 绑定已停用": "The current OIDC binding has been disabled.",
|
||||
"当前企业微信绑定已停用": "The current WeCom binding has been disabled.",
|
||||
"当前会话不处于 AI 接待状态": "This conversation is not currently handled by AI.",
|
||||
"当前会话已分配给其他客服": "This conversation has been assigned to another agent.",
|
||||
"当前会话已由人工客服接管": "This conversation has already been taken over by a human agent.",
|
||||
"当前渠道不支持用户 JWT Secret": "This channel does not support a user JWT secret.",
|
||||
"当前系统账号已被禁用": "The current system account has been disabled.",
|
||||
"微信公众号渠道配置不合法": "Invalid WeChat Official Account channel configuration.",
|
||||
"接入渠道不存在": "Channel not found.",
|
||||
"接收人不能为空": "Recipient is required.",
|
||||
"文档知识库不能使用FAQ分块策略": "Document knowledge bases cannot use the FAQ chunking strategy.",
|
||||
"时间格式错误": "Invalid time format.",
|
||||
"星期必须在 1 到 7 之间": "Weekday must be between 1 and 7.",
|
||||
"服务模式不合法": "Invalid service mode.",
|
||||
"未找到匹配的企业微信接入渠道": "No matching WeCom channel was found.",
|
||||
"未生成任何排班": "No schedules were generated.",
|
||||
"未配置可用的 AI 配置": "No available AI configuration is configured.",
|
||||
"未配置可用的 Embedding 模型": "No available embedding model is configured.",
|
||||
"标题和内容不能为空": "Enter both title and content.",
|
||||
"消息不存在": "Message not found.",
|
||||
"消息内容不能为空": "Message content is required.",
|
||||
"消息已撤回": "This message has been recalled.",
|
||||
"渠道名称不能为空": "Enter a channel name.",
|
||||
"渠道标识已存在": "This channel code is already in use.",
|
||||
"渠道状态不合法": "Invalid channel status.",
|
||||
"渠道类型不合法": "Invalid channel type.",
|
||||
"用户名称不能为空": "User name is required.",
|
||||
"用户标识不能为空": "User ID is required.",
|
||||
"用户身份不能为空": "User identity is required.",
|
||||
"用户身份已过期": "User identity has expired.",
|
||||
"用户身份校验失败": "User identity verification failed.",
|
||||
"用户身份校验未配置": "User identity verification is not configured.",
|
||||
"登录票据无效或已过期": "The sign-in ticket is invalid or has expired.",
|
||||
"知识库下存在FAQ,无法删除": "This knowledge base contains FAQs and cannot be deleted.",
|
||||
"知识库下存在文档,无法删除": "This knowledge base contains documents and cannot be deleted.",
|
||||
"知识库不能为空": "Knowledge base is required.",
|
||||
"知识库未启用": "Knowledge base is not enabled.",
|
||||
"知识库类型不支持": "Unsupported knowledge base type.",
|
||||
"组长用户不存在": "Team lead user not found.",
|
||||
"结束日期必须晚于或等于开始日期": "End date must be later than or equal to start date.",
|
||||
"结束时间必须晚于开始时间": "End time must be later than start time.",
|
||||
"联系方式不存在": "Contact method not found.",
|
||||
"联系方式不能为空": "Contact method is required.",
|
||||
"联系方式类型不合法": "Invalid contact method type.",
|
||||
"该客服组在所选时间段已存在排班": "This agent team already has a schedule in the selected time period.",
|
||||
"该联系方式已存在": "This contact method already exists.",
|
||||
"请至少选择一个知识库": "Select at least one knowledge base.",
|
||||
"请选择 AI Agent": "Select an AI Agent.",
|
||||
"请选择客服组": "Select an agent team.",
|
||||
"请选择星期": "Select a weekday.",
|
||||
"转人工模式不合法": "Invalid human handoff mode.",
|
||||
"通知不存在": "Notification not found.",
|
||||
"附件不存在": "Attachment not found.",
|
||||
"附件尚未上传完成": "The attachment has not finished uploading.",
|
||||
"附件消息 payload 格式错误": "Invalid attachment message payload format.",
|
||||
"附件消息缺少 assetId": "Attachment message is missing assetId.",
|
||||
"附件消息缺少 payload": "Attachment message is missing payload.",
|
||||
"默认客服组待接入池模式必须至少选择一个客服组": "Default team queue mode requires at least one agent team.",
|
||||
},
|
||||
}
|
||||
|
||||
func TranslateKnownMessage(locale string, message string) string {
|
||||
normalized := NormalizeLocale(locale)
|
||||
if normalized == LocaleZhCN {
|
||||
return message
|
||||
}
|
||||
if translations, ok := knownMessages[normalized]; ok {
|
||||
if translated, exists := translations[message]; exists {
|
||||
return translated
|
||||
}
|
||||
}
|
||||
if translated, ok := translateKnownPattern(normalized, message); ok {
|
||||
return translated
|
||||
}
|
||||
return message
|
||||
}
|
||||
|
||||
func translateKnownPattern(locale string, message string) (string, bool) {
|
||||
if locale != LocaleEnUS {
|
||||
return "", false
|
||||
}
|
||||
if matches := maxScheduleBatchMessagePattern.FindStringSubmatch(message); len(matches) == 2 {
|
||||
return fmt.Sprintf("You can generate at most %s schedule entries at a time.", matches[1]), true
|
||||
}
|
||||
if strings.HasPrefix(message, "开始时间格式错误,请使用 ") {
|
||||
return translateTimeFormatMessage(message, "开始时间格式错误,请使用 ", "start time")
|
||||
}
|
||||
if strings.HasPrefix(message, "结束时间格式错误,请使用 ") {
|
||||
return translateTimeFormatMessage(message, "结束时间格式错误,请使用 ", "end time")
|
||||
}
|
||||
return "", false
|
||||
}
|
||||
|
||||
func translateTimeFormatMessage(message string, prefix string, field string) (string, bool) {
|
||||
format := strings.TrimPrefix(message, prefix)
|
||||
if format == message || format == "" {
|
||||
return "", false
|
||||
}
|
||||
format = strings.ReplaceAll(format, " 或 ", " or ")
|
||||
return fmt.Sprintf("Invalid %s format. Use %s.", field, format), true
|
||||
}
|
||||
@@ -0,0 +1,8 @@
|
||||
["error.auth.expired"]
|
||||
other = "Your session has expired. Please sign in again."
|
||||
|
||||
["error.notFound"]
|
||||
other = "Not found"
|
||||
|
||||
["error.path.invalid"]
|
||||
other = "Invalid path parameter."
|
||||
@@ -0,0 +1,8 @@
|
||||
["error.auth.expired"]
|
||||
other = "未登录或登录已过期"
|
||||
|
||||
["error.notFound"]
|
||||
other = "Not found"
|
||||
|
||||
["error.path.invalid"]
|
||||
other = "路径参数错误"
|
||||
@@ -0,0 +1,44 @@
|
||||
package i18nx
|
||||
|
||||
import (
|
||||
"github.com/gin-gonic/gin"
|
||||
"github.com/nicksnyder/go-i18n/v2/i18n"
|
||||
)
|
||||
|
||||
func T(ctx *gin.Context, messageID string, data map[string]any) string {
|
||||
if ctx != nil {
|
||||
if value, exists := ctx.Get(contextLocaleKey); exists {
|
||||
if locale, ok := value.(string); ok {
|
||||
return TLocale(locale, messageID, data)
|
||||
}
|
||||
}
|
||||
}
|
||||
return TLocale(LocaleZhCN, messageID, data)
|
||||
}
|
||||
|
||||
func TLocale(locale string, messageID string, data map[string]any) string {
|
||||
normalized := NormalizeLocale(locale)
|
||||
message := localize(normalized, messageID, data)
|
||||
if message != "" {
|
||||
return message
|
||||
}
|
||||
if normalized != LocaleZhCN {
|
||||
message = localize(LocaleZhCN, messageID, data)
|
||||
if message != "" {
|
||||
return message
|
||||
}
|
||||
}
|
||||
return messageID
|
||||
}
|
||||
|
||||
func localize(locale string, messageID string, data map[string]any) string {
|
||||
localizer := i18n.NewLocalizer(Bundle(), locale, LocaleZhCN)
|
||||
message, err := localizer.Localize(&i18n.LocalizeConfig{
|
||||
MessageID: messageID,
|
||||
TemplateData: data,
|
||||
})
|
||||
if err != nil {
|
||||
return ""
|
||||
}
|
||||
return message
|
||||
}
|
||||
@@ -0,0 +1,86 @@
|
||||
package i18nx
|
||||
|
||||
import (
|
||||
"net/http"
|
||||
"strings"
|
||||
|
||||
"github.com/gin-gonic/gin"
|
||||
"golang.org/x/text/language"
|
||||
)
|
||||
|
||||
const (
|
||||
LocaleZhCN = "zh-CN"
|
||||
LocaleEnUS = "en-US"
|
||||
)
|
||||
|
||||
var supportedLocales = map[string]string{
|
||||
"zh": LocaleZhCN,
|
||||
"zh-cn": LocaleZhCN,
|
||||
"zh_cn": LocaleZhCN,
|
||||
"zh-hans": LocaleZhCN,
|
||||
"en": LocaleEnUS,
|
||||
"en-us": LocaleEnUS,
|
||||
"en_us": LocaleEnUS,
|
||||
}
|
||||
|
||||
func NormalizeLocale(value string) string {
|
||||
key := strings.ToLower(strings.TrimSpace(value))
|
||||
if key == "" {
|
||||
return LocaleZhCN
|
||||
}
|
||||
if locale, ok := supportedLocales[key]; ok {
|
||||
return locale
|
||||
}
|
||||
return LocaleZhCN
|
||||
}
|
||||
|
||||
func ResolveRequestLocale(req *http.Request) string {
|
||||
if req == nil {
|
||||
return LocaleZhCN
|
||||
}
|
||||
if locale := normalizeSupportedLocale(req.Header.Get("X-Locale")); locale != "" {
|
||||
return locale
|
||||
}
|
||||
if locale := resolveAcceptLanguage(req.Header.Get("Accept-Language")); locale != "" {
|
||||
return locale
|
||||
}
|
||||
if locale := normalizeSupportedLocale(req.URL.Query().Get("locale")); locale != "" {
|
||||
return locale
|
||||
}
|
||||
return LocaleZhCN
|
||||
}
|
||||
|
||||
func Middleware() gin.HandlerFunc {
|
||||
return func(ctx *gin.Context) {
|
||||
SetLocale(ctx, ResolveRequestLocale(ctx.Request))
|
||||
ctx.Next()
|
||||
}
|
||||
}
|
||||
|
||||
func normalizeSupportedLocale(value string) string {
|
||||
key := strings.ToLower(strings.TrimSpace(value))
|
||||
if key == "" {
|
||||
return ""
|
||||
}
|
||||
if locale, ok := supportedLocales[key]; ok {
|
||||
return locale
|
||||
}
|
||||
return ""
|
||||
}
|
||||
|
||||
func resolveAcceptLanguage(value string) string {
|
||||
tags, _, err := language.ParseAcceptLanguage(value)
|
||||
if err != nil {
|
||||
return ""
|
||||
}
|
||||
for _, tag := range tags {
|
||||
if locale := normalizeSupportedLocale(tag.String()); locale != "" {
|
||||
return locale
|
||||
}
|
||||
base, _ := tag.Base()
|
||||
if locale := normalizeSupportedLocale(base.String()); locale != "" {
|
||||
return locale
|
||||
}
|
||||
}
|
||||
return ""
|
||||
}
|
||||
@@ -4,6 +4,7 @@ import (
|
||||
"strings"
|
||||
|
||||
"cs-agent/internal/pkg/enums"
|
||||
"cs-agent/internal/pkg/i18nx"
|
||||
)
|
||||
|
||||
type ToolSpec struct {
|
||||
@@ -218,6 +219,20 @@ func GetRegisteredToolTitle(toolCode string) string {
|
||||
return spec.Title
|
||||
}
|
||||
|
||||
func GetRegisteredToolTitleLocale(toolCode string, locale string) string {
|
||||
spec, ok := GetRegisteredToolSpec(toolCode)
|
||||
if !ok {
|
||||
return ""
|
||||
}
|
||||
if i18nx.NormalizeLocale(locale) != i18nx.LocaleEnUS {
|
||||
return spec.Title
|
||||
}
|
||||
if text := registeredToolEnglishTitle(spec.Code); text != "" {
|
||||
return text
|
||||
}
|
||||
return spec.Title
|
||||
}
|
||||
|
||||
func GetRegisteredToolDescription(toolCode string) string {
|
||||
spec, ok := GetRegisteredToolSpec(toolCode)
|
||||
if !ok {
|
||||
@@ -226,6 +241,62 @@ func GetRegisteredToolDescription(toolCode string) string {
|
||||
return spec.Description
|
||||
}
|
||||
|
||||
func GetRegisteredToolDescriptionLocale(toolCode string, locale string) string {
|
||||
spec, ok := GetRegisteredToolSpec(toolCode)
|
||||
if !ok {
|
||||
return ""
|
||||
}
|
||||
if i18nx.NormalizeLocale(locale) != i18nx.LocaleEnUS {
|
||||
return spec.Description
|
||||
}
|
||||
if text := registeredToolEnglishDescription(spec.Code); text != "" {
|
||||
return text
|
||||
}
|
||||
return spec.Description
|
||||
}
|
||||
|
||||
func registeredToolEnglishTitle(toolCode string) string {
|
||||
switch toolCode {
|
||||
case BuiltinToolSearch.Code:
|
||||
return "Search and Run Dynamic Tools"
|
||||
case BuiltinSkill.Code:
|
||||
return "Load Skill Instructions"
|
||||
case GraphTriageServiceRequest.Code:
|
||||
return "Route Service Request"
|
||||
case GraphAnalyzeConversation.Code:
|
||||
return "Analyze Conversation Risk and Summary"
|
||||
case GraphPrepareTicketDraft.Code:
|
||||
return "Prepare Ticket Draft"
|
||||
case GraphCreateTicketConfirm.Code:
|
||||
return "Create Ticket With Confirmation"
|
||||
case GraphHandoffConversation.Code:
|
||||
return "Handoff to Human With Confirmation"
|
||||
default:
|
||||
return ""
|
||||
}
|
||||
}
|
||||
|
||||
func registeredToolEnglishDescription(toolCode string) string {
|
||||
switch toolCode {
|
||||
case BuiltinToolSearch.Code:
|
||||
return "Searches the MCP tools currently available to the agent and runs the selected tool after its toolCode is confirmed. Best for long-tail tools; it should not replace fixed built-in workflow tools."
|
||||
case BuiltinSkill.Code:
|
||||
return "Loads specialized skill instructions for the current agent when extra task-specific guidance is needed."
|
||||
case GraphTriageServiceRequest.Code:
|
||||
return "Analyzes the current conversation to decide whether to keep answering, prepare a ticket draft, or hand off to a human, including a ticket draft when ticket creation is appropriate."
|
||||
case GraphAnalyzeConversation.Code:
|
||||
return "Summarizes the current conversation, identifies risk signals, and recommends whether to keep answering, create a ticket, or hand off to a human."
|
||||
case GraphPrepareTicketDraft.Code:
|
||||
return "Turns the current conversation and collected details into a ticket draft with a suggested title, description, missing fields, and follow-up questions."
|
||||
case GraphCreateTicketConfirm.Code:
|
||||
return "Guides ticket creation with parameter preparation, customer confirmation, actual ticket creation, and final result delivery."
|
||||
case GraphHandoffConversation.Code:
|
||||
return "Guides human handoff with reason preparation, customer confirmation, actual transfer, and final result delivery."
|
||||
default:
|
||||
return ""
|
||||
}
|
||||
}
|
||||
|
||||
func GetRegisteredToolIdentity(toolCode string) (serverCode, toolName string, ok bool) {
|
||||
spec, ok := GetRegisteredToolSpec(toolCode)
|
||||
if !ok {
|
||||
|
||||
@@ -1,6 +1,10 @@
|
||||
package toolx
|
||||
|
||||
import "testing"
|
||||
import (
|
||||
"testing"
|
||||
|
||||
"cs-agent/internal/pkg/i18nx"
|
||||
)
|
||||
|
||||
func TestResolveToolMetadata(t *testing.T) {
|
||||
item := ResolveToolMetadata("builtin/create_ticket_with_confirmation", "")
|
||||
@@ -33,3 +37,28 @@ func TestResolveToolMetadataFallsBackToName(t *testing.T) {
|
||||
t.Fatalf("unexpected source type: %s", item.SourceType)
|
||||
}
|
||||
}
|
||||
|
||||
func TestRegisteredToolTextUsesEnglishLocale(t *testing.T) {
|
||||
title := GetRegisteredToolTitleLocale(GraphCreateTicketConfirm.Code, i18nx.LocaleEnUS)
|
||||
if title != "Create Ticket With Confirmation" {
|
||||
t.Fatalf("unexpected english title: %q", title)
|
||||
}
|
||||
|
||||
description := GetRegisteredToolDescriptionLocale(GraphCreateTicketConfirm.Code, i18nx.LocaleEnUS)
|
||||
want := "Guides ticket creation with parameter preparation, customer confirmation, actual ticket creation, and final result delivery."
|
||||
if description != want {
|
||||
t.Fatalf("unexpected english description: %q", description)
|
||||
}
|
||||
}
|
||||
|
||||
func TestRegisteredToolTextKeepsChineseLocale(t *testing.T) {
|
||||
title := GetRegisteredToolTitleLocale(GraphCreateTicketConfirm.Code, i18nx.LocaleZhCN)
|
||||
if title != GraphCreateTicketConfirm.Title {
|
||||
t.Fatalf("unexpected chinese title: %q", title)
|
||||
}
|
||||
|
||||
description := GetRegisteredToolDescriptionLocale(GraphCreateTicketConfirm.Code, i18nx.LocaleZhCN)
|
||||
if description != GraphCreateTicketConfirm.Description {
|
||||
t.Fatalf("unexpected chinese description: %q", description)
|
||||
}
|
||||
}
|
||||
|
||||
Reference in New Issue
Block a user