refactor: support i18n

2026-05-25 12:06:15 +08:00
parent 309ac1fe9e
commit 988f55c80d
179 changed files with 10968 additions and 3763 deletions
@@ -0,0 +1,103 @@
+type LocalizableNotification = {
+  title: string
+  content: string
+  notificationType: string
+}
+
+const TICKET_ASSIGNED_TITLE = "\u5de5\u5355\u6307\u6d3e\u63d0\u9192"
+const CONVERSATION_TRANSFERRED_TITLE = "\u4f1a\u8bdd\u8f6c\u63a5\u63d0\u9192"
+const CONVERSATION_AUTO_ASSIGNED_TITLE = "\u4f1a\u8bdd\u81ea\u52a8\u5206\u914d\u63d0\u9192"
+const CONVERSATION_ASSIGNED_TITLE = "\u4f1a\u8bdd\u5206\u914d\u63d0\u9192"
+
+const TICKET_ASSIGNED_PATTERN = /^\u5de5\u5355 (.+) \u5df2\u6307\u6d3e\u7ed9\u4f60$/
+const CONVERSATION_ASSIGNED_PATTERN = /^\u4f1a\u8bdd #([0-9]+) \u5df2\u5206\u914d\u7ed9\u4f60$/
+const ASSIGNMENT_REASON_PREFIX = "\u6307\u6d3e\u539f\u56e0: "
+const CONVERSATION_ASSIGNMENT_REASON_PREFIX = "\u5206\u914d\u539f\u56e0: "
+const TRANSFER_REASON_PREFIX = "\u8f6c\u63a5\u539f\u56e0: "
+
+export function localizeNotificationItem<T extends LocalizableNotification>(
+  notification: T,
+  locale: string
+): T {
+  if (locale !== "en-US") {
+    return notification
+  }
+  if (notification.notificationType === "ticket_assigned") {
+    return {
+      ...notification,
+      title: localizeNotificationTitle(notification.title),
+      content: localizeTicketAssignedContent(notification.content),
+    }
+  }
+  if (notification.notificationType === "conversation_assigned") {
+    return {
+      ...notification,
+      title: localizeNotificationTitle(notification.title),
+      content: localizeConversationAssignedContent(notification.content),
+    }
+  }
+  return notification
+}
+
+function localizeTicketAssignedContent(content: string) {
+  const lines = splitNotificationLines(content)
+  if (lines.length === 0) {
+    return content
+  }
+  const match = lines[0].match(TICKET_ASSIGNED_PATTERN)
+  if (match?.[1]) {
+    lines[0] = `Ticket ${match[1]} has been assigned to you.`
+  }
+  return lines
+    .map((line) =>
+      line.startsWith(ASSIGNMENT_REASON_PREFIX)
+        ? `Assignment reason: ${line.slice(ASSIGNMENT_REASON_PREFIX.length)}`
+        : line
+    )
+    .join("\n")
+}
+
+function localizeConversationAssignedContent(content: string) {
+  const lines = splitNotificationLines(content)
+  if (lines.length === 0) {
+    return content
+  }
+  const match = lines[0].match(CONVERSATION_ASSIGNED_PATTERN)
+  if (match?.[1]) {
+    lines[0] = `Conversation #${match[1]} has been assigned to you.`
+  }
+  return lines
+    .map((line) => {
+      if (line.startsWith(CONVERSATION_ASSIGNMENT_REASON_PREFIX)) {
+        return `Assignment reason: ${line.slice(CONVERSATION_ASSIGNMENT_REASON_PREFIX.length)}`
+      }
+      if (line.startsWith(TRANSFER_REASON_PREFIX)) {
+        return `Transfer reason: ${line.slice(TRANSFER_REASON_PREFIX.length)}`
+      }
+      return line
+    })
+    .join("\n")
+}
+
+function localizeNotificationTitle(title: string) {
+  switch (title.trim()) {
+    case TICKET_ASSIGNED_TITLE:
+      return "Ticket assigned"
+    case CONVERSATION_TRANSFERRED_TITLE:
+      return "Conversation transferred"
+    case CONVERSATION_AUTO_ASSIGNED_TITLE:
+      return "Conversation auto-assigned"
+    case CONVERSATION_ASSIGNED_TITLE:
+      return "Conversation assigned"
+    default:
+      return title
+  }
+}
+
+function splitNotificationLines(content: string) {
+  const normalized = content.trim()
+  if (!normalized) {
+    return []
+  }
+  return normalized.split("\n")
+}