12 Commits

Author SHA1 Message Date
t 18c9354095 refactor: 将客服后端重构为宿主可嵌入模块
- 注入数据库、运行时配置、统一响应、文件存储和平台 AI 能力,补充业务读写工具与客户快捷操作契约。

- 移除模块内重复的组织、客户、工单、标签、技能、旧工作流、MCP 和迁移实现,将身份权限与业务主体交由宿主管理。

- 使用 libSQL 重构向量存储,并完善图片消息、访客身份、排队调度、企业微信和支持聊天页面。

- 统一 HTTP、DTO 与 WebSocket 的 snake_case 协议,补齐模块初始化、业务动作和公共载荷等回归测试。
2026-08-28 22:23:13 +08:00
t 2bbf42b741 refactor(auth): delegate access control to be-system
Remove Agent Desk users, roles, login sessions, tokens, and local permission persistence. Expose the backend as an embeddable ai-agent module with host-provided subject lookup and operation authorization callbacks, and complete the frontend/backend repository split.
2026-08-21 00:41:07 +08:00
mlogclub 847f688398 Refactor AI Agent configuration and workflow handling
- Removed runtime mode handling from AIAgentConfigWorkbench and related components.
- Updated tests to reflect changes in AI Agent policy copy and configuration.
- Changed terminology from "workflow" to "revision" in various components and API responses.
- Simplified agent binding logic in channel editing.
- Cleaned up unused variables and types related to runtime modes.
- Updated localization files for consistency with new terminology.
2026-07-27 23:29:02 +08:00
mlogclub 34051a4631 feat: Enhance AI Agent and Channel Management
- Updated labels in the AI Agents dashboard for clarity, changing "流程状态" to "Playbook 状态" and "未发布流程" to "未发布 Playbook".
- Introduced AI Agent rollout percentage management in channel editing, allowing users to set and rollback rollout percentages.
- Added new API endpoints for rolling back AI Agent rollout and fetching agent run metrics.
- Implemented new UI components for displaying agent run details, including status, duration, and input/output tokens.
- Enhanced type definitions for AdminChannel and AIAgent to include rollout percentages and runtime modes.
- Updated navigation to include a section for agent runs.
- Added new translations for agent run features in both English and Chinese.
2026-07-25 12:04:06 +08:00
mlogclub 015b57bfe7 refactor: update AIAgent handoff and fallback modes terminology for clarity 2026-06-26 18:27:54 +08:00
mlogclub d30e211996 refactor: enhance conversation handling and websocket integration with new team ID support 2026-05-09 22:05:34 +08:00
mlogclub 14e3df64f1 feat: add customer session refresh functionality and improve session management
- Introduced RealtimeCustomerSessionRefreshPayload and RealtimeCustomerSessionRefreshEvent types for handling session refresh events.
- Updated ws_service to verify customer session and handle session refresh notifications.
- Enhanced API client to manage customer session tokens and expiration.
- Implemented customer session validation and storage in session storage.
- Added functions to exchange and ensure customer sessions.
- Updated IM real-time connection to include customer session tokens in WebSocket requests.
- Modified SDK and widget configurations to support external IDs and user tokens.
2026-04-28 23:00:22 +08:00
mlogclub 909854cd03 feat(notification): add dashboard notification center 2026-04-28 19:20:38 +08:00
mlogclub c84870b968 feat: add fallback mode for AI agents and update knowledge base handling
- Introduced AIAgentFallbackMode with options for NoAnswer and SuggestRetry.
- Updated AI agent edit component to include fallback mode selection.
- Modified API types and payloads to accommodate fallback mode.
- Removed deprecated KnowledgeFallbackMode and related logic from knowledge base.
- Adjusted knowledge retrieval and response handling to utilize new fallback logic.
- Updated tests to reflect changes in fallback mode handling for AI agents.
2026-04-18 13:36:44 +08:00
mlogclub fb4078fc75 feat: add AI serving status to conversation management and update related components 2026-04-11 13:55:11 +08:00
mlogclub c1d42be1fc feat: remove fallback mode and max AI reply rounds from AIAgent model and related components 2026-04-10 16:08:17 +08:00
mlogclub efe801b8bf Init 2026-04-09 10:01:23 +08:00