- Introduced RealtimeCustomerSessionRefreshPayload and RealtimeCustomerSessionRefreshEvent types for handling session refresh events.
- Updated ws_service to verify customer session and handle session refresh notifications.
- Enhanced API client to manage customer session tokens and expiration.
- Implemented customer session validation and storage in session storage.
- Added functions to exchange and ensure customer sessions.
- Updated IM real-time connection to include customer session tokens in WebSocket requests.
- Modified SDK and widget configurations to support external IDs and user tokens.
- Introduced AIAgentFallbackMode with options for NoAnswer and SuggestRetry.
- Updated AI agent edit component to include fallback mode selection.
- Modified API types and payloads to accommodate fallback mode.
- Removed deprecated KnowledgeFallbackMode and related logic from knowledge base.
- Adjusted knowledge retrieval and response handling to utilize new fallback logic.
- Updated tests to reflect changes in fallback mode handling for AI agents.
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