Files
ai-agent/internal/services/agent_tool_invocation_service.go
t 18c9354095 refactor: 将客服后端重构为宿主可嵌入模块
- 注入数据库、运行时配置、统一响应、文件存储和平台 AI 能力,补充业务读写工具与客户快捷操作契约。

- 移除模块内重复的组织、客户、工单、标签、技能、旧工作流、MCP 和迁移实现,将身份权限与业务主体交由宿主管理。

- 使用 libSQL 重构向量存储,并完善图片消息、访客身份、排队调度、企业微信和支持聊天页面。

- 统一 HTTP、DTO 与 WebSocket 的 snake_case 协议,补齐模块初始化、业务动作和公共载荷等回归测试。
2026-08-28 22:23:13 +08:00

162 lines
7.0 KiB
Go

package services
import (
"errors"
"fmt"
"strings"
"time"
"code.tczkiot.com/wlw/ai-agent/contract"
"code.tczkiot.com/wlw/ai-agent/internal/models"
"code.tczkiot.com/wlw/ai-agent/internal/repositories"
"github.com/google/uuid"
"github.com/mlogclub/simple/sqls"
)
const (
agentToolInvocationStatusRunning = "running"
agentToolInvocationStatusCompleted = "completed"
agentToolInvocationStatusRetryableFailed = "retryable_failed"
agentToolInvocationStatusUnknownOutcome = "unknown_outcome"
agentToolInvocationStatusLegacyFailed = "failed"
)
var AgentToolInvocationService = newAgentToolInvocationService()
type AgentToolInvocationClaim struct {
Item *models.AgentToolInvocation
Completed bool
Acquired bool
UnknownOutcome bool
Recovered bool
}
type agentToolInvocationService struct{}
func newAgentToolInvocationService() *agentToolInvocationService {
return &agentToolInvocationService{}
}
// Claim obtains the persistent idempotency boundary. A completed invocation
// can be returned to callers; an in-flight invocation is never executed again.
func (s *agentToolInvocationService) Claim(conversationID, aiAgentID int64, toolCode, idempotencyKey string) (*AgentToolInvocationClaim, error) {
return s.claim(conversationID, aiAgentID, toolCode, idempotencyKey, time.Time{})
}
// ClaimRecoverable is reserved for side-effect-free orchestration runs. A
// stale running claim may be recovered after the caller's lease expires. It
// must never be used for an external write operation whose outcome is unknown.
func (s *agentToolInvocationService) ClaimRecoverable(conversationID, aiAgentID int64, toolCode, idempotencyKey string, staleBefore time.Time) (*AgentToolInvocationClaim, error) {
return s.claim(conversationID, aiAgentID, toolCode, idempotencyKey, staleBefore)
}
func (s *agentToolInvocationService) claim(conversationID, aiAgentID int64, toolCode, idempotencyKey string, staleBefore time.Time) (*AgentToolInvocationClaim, error) {
toolCode = strings.TrimSpace(toolCode)
idempotencyKey = strings.TrimSpace(idempotencyKey)
if conversationID <= 0 || toolCode == "" || idempotencyKey == "" {
return nil, nil
}
if item := repositories.AgentToolInvocationRepository.GetByIdempotencyKey(sqls.DB(), conversationID, toolCode, idempotencyKey); item != nil {
if item.Status == agentToolInvocationStatusCompleted {
return &AgentToolInvocationClaim{Item: item, Completed: true}, nil
}
if item.Status == agentToolInvocationStatusUnknownOutcome {
return &AgentToolInvocationClaim{Item: item, UnknownOutcome: true}, nil
}
if item.Status == agentToolInvocationStatusRunning {
if !staleBefore.IsZero() && item.UpdatedAt.Before(staleBefore) {
leaseToken := uuid.NewString()
values := map[string]any{"error_message": "", "result_data": leaseToken, "updated_at": time.Now()}
acquired, err := repositories.AgentToolInvocationRepository.RecoverStaleRunning(sqls.DB(), item.ID, staleBefore, values)
if err != nil {
return nil, err
}
if acquired {
item.ErrorMessage, item.ResultData, item.UpdatedAt = "", leaseToken, values["updated_at"].(time.Time)
return &AgentToolInvocationClaim{Item: item, Acquired: true, Recovered: true}, nil
}
}
return &AgentToolInvocationClaim{Item: item}, nil
}
if item.Status != agentToolInvocationStatusRetryableFailed && item.Status != agentToolInvocationStatusLegacyFailed {
return &AgentToolInvocationClaim{Item: item, UnknownOutcome: true}, nil
}
leaseToken := uuid.NewString()
values := map[string]any{"status": agentToolInvocationStatusRunning, "error_message": "", "result_data": leaseToken, "updated_at": time.Now()}
acquired, err := repositories.AgentToolInvocationRepository.TransitionStatus(sqls.DB(), item.ID, item.Status, values)
if err != nil {
return nil, err
}
if !acquired {
current := repositories.AgentToolInvocationRepository.GetByIdempotencyKey(sqls.DB(), conversationID, toolCode, idempotencyKey)
return &AgentToolInvocationClaim{Item: current, Completed: current != nil && current.Status == agentToolInvocationStatusCompleted, UnknownOutcome: current != nil && current.Status == agentToolInvocationStatusUnknownOutcome}, nil
}
item.Status, item.ErrorMessage, item.ResultData = agentToolInvocationStatusRunning, "", leaseToken
return &AgentToolInvocationClaim{Item: item, Acquired: true}, nil
}
item := &models.AgentToolInvocation{ConversationID: conversationID, AIAgentID: aiAgentID, ToolCode: toolCode, IdempotencyKey: idempotencyKey, Status: agentToolInvocationStatusRunning, ResultData: uuid.NewString()}
if err := repositories.AgentToolInvocationRepository.Create(sqls.DB(), item); err != nil {
// A concurrent caller may have created the unique invocation first.
if existing := repositories.AgentToolInvocationRepository.GetByIdempotencyKey(sqls.DB(), conversationID, toolCode, idempotencyKey); existing != nil {
return &AgentToolInvocationClaim{
Item: existing,
Completed: existing.Status == agentToolInvocationStatusCompleted,
UnknownOutcome: existing.Status == agentToolInvocationStatusUnknownOutcome,
}, nil
}
return nil, err
}
return &AgentToolInvocationClaim{Item: item, Acquired: true}, nil
}
func (s *agentToolInvocationService) Complete(item *models.AgentToolInvocation, resultData string) error {
if item == nil || item.ID <= 0 {
return nil
}
updated, err := repositories.AgentToolInvocationRepository.TransitionLease(sqls.DB(), item.ID, item.ResultData, map[string]any{"status": agentToolInvocationStatusCompleted, "result_data": resultData, "error_message": "", "updated_at": time.Now()})
if err != nil {
return err
}
if !updated {
return fmt.Errorf("agent tool invocation lease lost: %d", item.ID)
}
return nil
}
func (s *agentToolInvocationService) FailRetryable(item *models.AgentToolInvocation, cause error) error {
return s.failWithStatus(item, cause, agentToolInvocationStatusRetryableFailed)
}
func (s *agentToolInvocationService) MarkUnknownOutcome(item *models.AgentToolInvocation, cause error) error {
return s.failWithStatus(item, cause, agentToolInvocationStatusUnknownOutcome)
}
// Fail is kept as a compatibility alias for failures known to have occurred
// before side effects. New write paths should call the explicit method.
func (s *agentToolInvocationService) Fail(item *models.AgentToolInvocation, cause error) error {
return s.FailRetryable(item, cause)
}
func (s *agentToolInvocationService) failWithStatus(item *models.AgentToolInvocation, cause error, status string) error {
if item == nil || item.ID <= 0 {
return nil
}
message := ""
if cause != nil {
message = cause.Error()
var actionErr *contract.BusinessActionError
if errors.As(cause, &actionErr) && actionErr.Cause != nil {
message = actionErr.Cause.Error()
}
}
updated, err := repositories.AgentToolInvocationRepository.TransitionLease(sqls.DB(), item.ID, item.ResultData, map[string]any{"status": status, "error_message": message, "updated_at": time.Now()})
if err != nil {
return err
}
if !updated {
return fmt.Errorf("agent tool invocation lease lost: %d", item.ID)
}
return nil
}