mlogclub
150 lines
4.7 KiB
Go
150 lines
4.7 KiB
Go
package request
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type CreateTicketRequest struct {
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Title string `json:"title"`
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Description string `json:"description"`
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Source string `json:"source"`
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Channel string `json:"channel"`
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CustomerID int64 `json:"customerId"`
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ConversationID int64 `json:"conversationId"`
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TagIDs []int64 `json:"tagIds"`
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Type string `json:"type"`
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Priority int64 `json:"priority"`
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Severity int `json:"severity"`
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CurrentTeamID int64 `json:"currentTeamId"`
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CurrentAssigneeID int64 `json:"currentAssigneeId"`
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DueAt string `json:"dueAt"`
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CustomFields map[string]any `json:"customFields"`
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}
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type CreateTicketFromConversationRequest struct {
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ConversationID int64 `json:"conversationId"`
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Title string `json:"title"`
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Description string `json:"description"`
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TagIDs []int64 `json:"tagIds"`
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Priority int64 `json:"priority"`
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Severity int `json:"severity"`
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CurrentTeamID int64 `json:"currentTeamId"`
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CurrentAssigneeID int64 `json:"currentAssigneeId"`
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SyncToConversation bool `json:"syncToConversation"`
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CustomFields map[string]any `json:"customFields"`
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}
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type UpdateTicketRequest struct {
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TicketID int64 `json:"ticketId"`
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Title string `json:"title"`
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Description string `json:"description"`
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TagIDs []int64 `json:"tagIds"`
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Type string `json:"type"`
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Priority int64 `json:"priority"`
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Severity int `json:"severity"`
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CurrentTeamID int64 `json:"currentTeamId"`
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CurrentAssigneeID int64 `json:"currentAssigneeId"`
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DueAt string `json:"dueAt"`
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CustomFields map[string]any `json:"customFields"`
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}
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type AssignTicketRequest struct {
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TicketID int64 `json:"ticketId"`
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ToUserID int64 `json:"toUserId"`
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ToTeamID int64 `json:"toTeamId"`
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Reason string `json:"reason"`
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}
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type ChangeTicketStatusRequest struct {
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TicketID int64 `json:"ticketId"`
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Status string `json:"status"`
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PendingReason string `json:"pendingReason"`
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CloseReason string `json:"closeReason"`
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ResolutionCode string `json:"resolutionCode"`
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ResolutionSummary string `json:"resolutionSummary"`
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Reason string `json:"reason"`
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}
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type ReplyTicketRequest struct {
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TicketID int64 `json:"ticketId"`
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ContentType string `json:"contentType"`
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Content string `json:"content"`
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Payload string `json:"payload"`
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}
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type InternalNoteRequest struct {
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TicketID int64 `json:"ticketId"`
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ContentType string `json:"contentType"`
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Content string `json:"content"`
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Payload string `json:"payload"`
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}
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type CloseTicketRequest struct {
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TicketID int64 `json:"ticketId"`
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CloseReason string `json:"closeReason"`
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}
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type ReopenTicketRequest struct {
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TicketID int64 `json:"ticketId"`
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Reason string `json:"reason"`
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}
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type WatchTicketRequest struct {
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TicketID int64 `json:"ticketId"`
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}
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type BatchAssignTicketRequest struct {
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TicketIDs []int64 `json:"ticketIds"`
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ToUserID int64 `json:"toUserId"`
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ToTeamID int64 `json:"toTeamId"`
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Reason string `json:"reason"`
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}
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type BatchChangeTicketStatusRequest struct {
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TicketIDs []int64 `json:"ticketIds"`
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Status string `json:"status"`
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PendingReason string `json:"pendingReason"`
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CloseReason string `json:"closeReason"`
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ResolutionCode string `json:"resolutionCode"`
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ResolutionSummary string `json:"resolutionSummary"`
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Reason string `json:"reason"`
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}
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type BatchWatchTicketRequest struct {
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TicketIDs []int64 `json:"ticketIds"`
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Watched bool `json:"watched"`
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}
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type AddTicketRelationRequest struct {
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TicketID int64 `json:"ticketId"`
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RelatedTicketID int64 `json:"relatedTicketId"`
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RelatedTicketNo string `json:"relatedTicketNo"`
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RelationType string `json:"relationType"`
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}
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type DeleteTicketRelationRequest struct {
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TicketID int64 `json:"ticketId"`
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RelationID int64 `json:"relationId"`
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}
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type AddTicketCollaboratorRequest struct {
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TicketID int64 `json:"ticketId"`
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UserID int64 `json:"userId"`
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}
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type DeleteTicketCollaboratorRequest struct {
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TicketID int64 `json:"ticketId"`
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CollaboratorID int64 `json:"collaboratorId"`
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}
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type LinkTicketCustomerRequest struct {
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TicketID int64 `json:"ticketId"`
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CustomerID int64 `json:"customerId"`
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}
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type SaveTicketViewRequest struct {
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ID int64 `json:"id"`
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Name string `json:"name"`
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Filters map[string]any `json:"filters"`
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}
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type DeleteTicketViewRequest struct {
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ID int64 `json:"id"`
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}
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