mlogclub
353 lines
33 KiB
Go
353 lines
33 KiB
Go
package i18nx
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import (
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"fmt"
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"regexp"
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"strings"
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)
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var maxScheduleBatchMessagePattern = regexp.MustCompile(`^单次最多生成 ([0-9]+) 条排班$`)
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var knownMessages = map[string]map[string]string{
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LocaleEnUS: {
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"未登录或登录已过期": "Your session has expired. Please sign in again.",
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"无权限执行该操作": "You do not have permission to perform this action.",
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"无权限操作": "You do not have permission to perform this action.",
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"参数不合法": "Invalid request parameters.",
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"路径参数错误": "Invalid path parameter.",
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"状态值不合法": "Invalid status value.",
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"用户名和密码不能为空": "Enter both username and password.",
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"用户名或密码错误": "The username or password is incorrect.",
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"登录失败次数过多，请稍后再试": "Too many failed sign-in attempts. Please try again later.",
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"用户不存在": "User not found.",
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"用户不存在或已被禁用": "The user does not exist or has been disabled.",
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"用户名不能为空": "Enter a username.",
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"用户名已存在": "This username is already in use.",
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"手机号已存在": "This phone number is already in use.",
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"邮箱已存在": "This email address is already in use.",
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"新密码不能为空": "Enter a new password.",
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"禁用角色不允许分配": "Disabled roles cannot be assigned.",
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"角色不存在": "Role not found.",
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"角色名称和编码不能为空": "Enter both role name and role code.",
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"角色编码已存在": "This role code is already in use.",
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"系统内置角色不允许删除": "Built-in system roles cannot be deleted.",
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"角色已被用户使用，无法删除": "This role is assigned to users and cannot be deleted.",
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"权限不存在": "Permission not found.",
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"会话不存在": "Conversation not found.",
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"会话筛选项不合法": "Invalid conversation filter.",
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"只有待接入会话允许分配": "Only queued conversations can be assigned.",
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"只有待接入会话允许自动分配": "Only queued conversations can be auto-assigned.",
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"当前会话已分配客服": "This conversation has already been assigned.",
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"当前暂不在人工客服服务时间内": "Human support is currently outside service hours.",
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"目标客服不能为空": "Select a target agent.",
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"目标客服不存在": "Target agent not found.",
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"无权转接该会话": "You do not have permission to transfer this conversation.",
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"只有处理中会话允许转接": "Only active conversations can be transferred.",
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"当前会话未分配客服": "This conversation is not assigned to an agent.",
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"目标客服不能与当前指派人相同": "The target agent must be different from the current assignee.",
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"无权访问该会话": "You do not have permission to access this conversation.",
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"当前状态不允许关闭会话": "This conversation cannot be closed in its current status.",
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"关闭原因不能为空": "Enter a close reason.",
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"无权关闭该会话": "You do not have permission to close this conversation.",
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"已关闭的会话无法关联客户": "Closed conversations cannot be linked to customers.",
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"无权限关联该会话": "You do not have permission to link this conversation.",
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"外部用户标识不能为空": "External user ID is required.",
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"接入渠道未初始化": "The channel is not initialized.",
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"接入渠道不存在或已停用": "The channel does not exist or has been disabled.",
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"接入渠道异常": "Channel error.",
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"channel not found": "Channel not found.",
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"该渠道不支持开放客服配置": "This channel does not support public support configuration.",
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"外部身份未初始化": "External identity is not initialized.",
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"conversationId不能为空": "Conversation ID is required.",
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"请选择上传图片": "Choose an image to upload.",
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"仅支持上传图片文件": "Only image files are supported.",
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"请选择上传附件": "Choose an attachment to upload.",
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"请选择上传文件": "Choose a file to upload.",
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"文件不存在": "File not found.",
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"文件不可访问": "This file cannot be accessed.",
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"上传文件超过大小限制": "The uploaded file exceeds the size limit.",
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"图片资源不存在": "Image asset not found.",
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"当前暂不支持该存储类型的文件读取": "Reading files from this storage provider is not supported yet.",
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"客户不存在": "Customer not found.",
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"客户名称不能为空": "Enter a customer name.",
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"所属公司不存在": "Company not found.",
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"公司不存在": "Company not found.",
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"公司名称不能为空": "Enter a company name.",
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"公司名称已存在": "This company name is already in use.",
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"工单不存在": "Ticket not found.",
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"工单标题不能为空": "Enter a ticket title.",
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"工单描述不能为空": "Enter a ticket description.",
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"工单来源不合法": "Invalid ticket source.",
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"工单状态不合法": "Invalid ticket status.",
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"处理进展不能为空": "Enter a progress update.",
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"负责人不存在": "Assignee not found.",
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"会话与客户不匹配": "The conversation does not belong to this customer.",
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"视图名称不能为空": "Enter a view name.",
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"视图筛选条件格式不正确": "The view filter format is invalid.",
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"视图不存在": "View not found.",
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"标签不存在": "Tag not found.",
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"标签名称不能为空": "Enter a tag name.",
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"父标签不存在": "Parent tag not found.",
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"同级下已存在相同名称的标签": "A tag with this name already exists at the same level.",
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"不能将标签设为自己的子标签": "A tag cannot be moved under itself.",
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"该标签下存在子标签，无法删除": "This tag has child tags and cannot be deleted.",
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"该标签已关联会话，无法删除": "This tag is linked to conversations and cannot be deleted.",
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"该标签已关联工单，无法删除": "This tag is linked to tickets and cannot be deleted.",
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"快捷回复不存在": "Quick reply not found.",
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"客服档案不存在": "Agent profile not found.",
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"请选择关联用户": "Select a user to link.",
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"关联用户不存在": "Linked user not found.",
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"请选择所属客服组": "Select an agent team.",
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"所属客服组不存在": "Agent team not found.",
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"客服工号和展示名不能为空": "Enter both agent ID and display name.",
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"该用户已存在客服档案": "This user already has an agent profile.",
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"客服工号已存在": "This agent ID is already in use.",
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"客服状态不合法": "Invalid agent status.",
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"最大并发接待数不能小于 0": "Maximum concurrent conversations cannot be less than 0.",
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"客服组不存在": "Agent team not found.",
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"客服组排班不存在": "Agent team schedule not found.",
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"知识库不存在": "Knowledge base not found.",
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"FAQ不存在": "FAQ not found.",
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"FAQ知识库不支持文档": "FAQ knowledge bases do not support documents.",
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"文档不存在": "Document not found.",
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"内容类型不支持": "Unsupported content type.",
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"问题不能为空": "Enter a question.",
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"答案不能为空": "Enter an answer.",
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"相似问格式不合法": "Invalid similar-question format.",
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"当前知识库不是FAQ知识库": "This knowledge base is not an FAQ knowledge base.",
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"documentId或faqId不能为空": "Document ID or FAQ ID is required.",
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"检索日志不存在": "Retrieval log not found.",
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"indexStatus参数不合法": "Invalid index status.",
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"AI配置不存在": "AI configuration not found.",
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"启用中的AI配置不允许删除": "Enabled AI configurations cannot be deleted.",
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"配置名称不能为空": "Enter a configuration name.",
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"供应商不能为空": "Select a provider.",
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"基础地址不能为空": "Enter a base URL.",
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"模型类型不能为空": "Select a model type.",
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"模型名称不能为空": "Enter a model name.",
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"AI Agent 不存在": "AI Agent not found.",
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"AI Agent不存在或未启用": "AI Agent not found or not enabled.",
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"AI Agent 不存在或已停用": "AI Agent not found or disabled.",
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"AI Agent关联的AI配置不存在": "The AI configuration linked to this AI Agent does not exist.",
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"CheckPoint 不存在": "Checkpoint not found.",
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"CheckPoint 与 AI Agent 不匹配": "The checkpoint does not belong to this AI Agent.",
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"会话与 AI Agent 不匹配": "The conversation does not belong to this AI Agent.",
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"Skill 不存在或未启用": "Skill not found or not enabled.",
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"Skill 不存在": "Skill not found.",
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"Skill ID 不合法": "Invalid Skill ID.",
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"Skill 编码已存在": "This Skill code is already in use.",
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"Skill 编码不能为空": "Enter a Skill code.",
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"Skill 名称不能为空": "Enter a Skill name.",
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"技能说明不能为空": "Enter a Skill description.",
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"JSON 数组格式不合法": "Invalid JSON array format.",
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"已删除的 Skill 不能直接修改状态，请先恢复": "Restore this deleted Skill before changing its status.",
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"请使用删除接口处理删除状态": "Use the delete endpoint to mark a Skill as deleted.",
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"仅已删除的 Skill 支持恢复": "Only deleted Skills can be restored.",
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"MCP未启用": "MCP is not enabled.",
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"serverCode不能为空": "Server code is required.",
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"MCP endpoint不能为空": "MCP endpoint is required.",
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"MCP服务配置不存在": "MCP server configuration not found.",
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"MCP服务未启用": "MCP server is not enabled.",
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"toolName不能为空": "Tool name is required.",
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"toolCode不能为空": "Tool code is required.",
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"toolCode格式不合法": "Invalid tool code format.",
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"toolCode 绑定的 MCP 服务不存在或未启用": "The MCP server bound to this tool code does not exist or is not enabled.",
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"文本内容不能为空": "Text content is required.",
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"文本列表不能为空": "Text list is required.",
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"密码长度不合法": "Invalid password length.",
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"AI Agent 不存在或未启用": "AI Agent not found or not enabled.",
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"AI Agent 名称不能为空": "Enter an AI Agent name.",
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"AI Agent 名称已存在": "This AI Agent name is already in use.",
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"AI 配置不存在": "AI configuration not found.",
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"AI 配置不能为空": "Select an AI configuration.",
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"AI 配置未启用": "The AI configuration is not enabled.",
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"Agent 运行日志不存在": "Agent run log not found.",
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"Direct Tool 的 toolCode 与 serverCode 不一致": "Direct Tool toolCode does not match serverCode.",
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"Direct Tool 的 toolCode 与 toolName 不一致": "Direct Tool toolCode does not match toolName.",
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"Direct Tool 的 toolCode 格式不合法": "Invalid Direct Tool toolCode format.",
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"Direct Tool 的 toolCode、serverCode 和 toolName 不能为空": "Direct Tool toolCode, serverCode, and toolName are required.",
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"Direct Tools 仅允许配置 MCP 工具": "Direct Tools can only contain MCP tools.",
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"Direct Tools 配置格式不合法": "Invalid Direct Tools configuration format.",
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"Graph Tools 仅允许配置 Graph Tool": "Graph Tools can only contain Graph tools.",
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"Graph Tools 配置格式不合法": "Invalid Graph Tools configuration format.",
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"HTML消息中的图片必须使用已上传文件": "Images in HTML messages must use uploaded files.",
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"OIDC id_token 不存在": "OIDC id_token is missing.",
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"OIDC clientId 未配置": "OIDC clientId is not configured.",
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"OIDC clientSecret 未配置": "OIDC clientSecret is not configured.",
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"OIDC issuer 未配置": "OIDC issuer is not configured.",
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"OIDC redirectUrl 未配置": "OIDC redirectUrl is not configured.",
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"OIDC 授权 code 不能为空": "OIDC authorization code is required.",
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"OIDC 用户信息不存在": "OIDC user information not found.",
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"OIDC 用户标识不存在": "OIDC user identifier not found.",
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"OIDC 登录密钥未配置": "OIDC sign-in secret is not configured.",
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"OIDC 登录未启用": "OIDC sign-in is not enabled.",
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"OIDC 登录状态无效或已过期": "OIDC sign-in state is invalid or has expired.",
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"OIDC 账号绑定的系统用户不存在": "The system user linked to this OIDC account does not exist.",
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"OSS accessKeyId 未配置": "OSS accessKeyId is not configured.",
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"OSS accessKeySecret 未配置": "OSS accessKeySecret is not configured.",
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"OSS bucket 未配置": "OSS bucket is not configured.",
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"OSS endpoint 未配置": "OSS endpoint is not configured.",
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"Skill 未启用": "Skill is not enabled.",
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"Web渠道配置 position 只能为 left 或 right": "Web channel position must be left or right.",
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"Web渠道配置不合法": "Invalid web channel configuration.",
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"aiAgentId不能为空": "AI Agent ID is required.",
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"checkPointId不能为空": "Checkpoint ID is required.",
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"customerId 必填": "Customer ID is required.",
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"openKfID不能为空": "openKfID is required.",
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"openKfId 已被其他渠道使用": "This openKfId is already used by another channel.",
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"skillCode不能为空": "Skill code is required.",
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"ticket 不能为空": "Ticket is required.",
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"userMessage不能为空": "User message is required.",
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"登录结果不能为空": "Sign-in result is required.",
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"不支持的发送人类型": "Unsupported sender type.",
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"不支持的已读操作类型": "Unsupported read operation type.",
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"不支持的文件存储类型": "Unsupported file storage type.",
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"不能添加或修改历史日期的排班": "Schedules cannot be added or changed for past dates.",
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"事务上下文不能为空": "Transaction context is required.",
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"仅允许撤回自己发送的消息": "You can only recall messages you sent.",
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"仅支持撤回客服消息": "Only agent messages can be recalled.",
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"仅能指定一条主联系方式": "Only one primary contact method can be set.",
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"企业微信 openKfID 不能为空": "WeCom openKfID is required.",
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"企业微信媒体ID不能为空": "WeCom media ID is required.",
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"企业微信客户ID不能为空": "WeCom customer ID is required.",
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"企业微信手机号已被系统用户占用": "This WeCom phone number is already used by a system user.",
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"企业微信接入渠道未绑定AI Agent": "The WeCom channel is not linked to an AI Agent.",
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"企业微信接入渠道绑定的AI Agent不存在或已禁用": "The AI Agent linked to this WeCom channel does not exist or has been disabled.",
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"企业微信未启用或配置不完整": "WeCom is not enabled or its configuration is incomplete.",
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"企业微信消息ID不能为空": "WeCom message ID is required.",
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"企业微信渠道配置不合法": "Invalid WeCom channel configuration.",
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"企业微信渠道配置缺少 openKfId": "WeCom channel configuration is missing openKfId.",
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"企业微信用户ID已被系统用户名占用": "This WeCom user ID is already used as a system username.",
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"企业微信用户ID获取失败": "Failed to get the WeCom user ID.",
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"企业微信用户信息不存在": "WeCom user information not found.",
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"企业微信登录密钥未配置": "WeCom sign-in secret is not configured.",
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"企业微信登录未启用": "WeCom sign-in is not enabled.",
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"企业微信登录状态无效或已过期": "WeCom sign-in state is invalid or has expired.",
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"企业微信账号绑定的系统用户不存在": "The system user linked to this WeCom account does not exist.",
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"企业微信邮箱已被系统用户占用": "This WeCom email address is already used by a system user.",
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"会话已关闭": "This conversation is closed.",
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"会话未分配客服，暂不允许发送消息": "This conversation has not been assigned to an agent, so messages cannot be sent yet.",
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"兜底策略不合法": "Invalid fallback policy.",
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"分块策略不支持": "Unsupported chunking strategy.",
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"创建会话失败": "Failed to create the conversation.",
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"单条排班记录不能跨天": "A single schedule entry cannot span multiple days.",
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"只有待接入未分配会话允许自动分配": "Only queued unassigned conversations can be auto-assigned.",
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"回复超时秒数不能小于 0": "Reply timeout seconds cannot be less than 0.",
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"存在冲突排班，请先处理冲突": "There are conflicting schedules. Resolve the conflicts first.",
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"存在无效工单标签": "Some ticket tags are invalid.",
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"存在未启用的工单标签": "Some ticket tags are disabled.",
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"客服会话不能为空": "Support session is required.",
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"客服会话参数不完整": "Support session parameters are incomplete.",
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"客服会话密钥未配置": "Support session secret is not configured.",
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"客服会话已过期": "The support session has expired.",
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"客服会话校验失败": "Support session verification failed.",
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"客服组下仍有关联 AI Agent，无法删除": "This agent team is linked to AI Agents and cannot be deleted.",
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"客服组下仍有关联客服档案，无法删除": "This agent team has linked agent profiles and cannot be deleted.",
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"客服组下仍有关联组排班，无法删除": "This agent team has schedules and cannot be deleted.",
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"客服组名称不能为空": "Enter an agent team name.",
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"客服组名称已存在": "This agent team name is already in use.",
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"客服组未启用": "Agent team is not enabled.",
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"客服组状态不合法": "Invalid agent team status.",
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"已有接入渠道绑定该 AI Agent，无法删除": "This AI Agent is linked to channels and cannot be deleted.",
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"当前 OIDC 绑定已停用": "The current OIDC binding has been disabled.",
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"当前企业微信绑定已停用": "The current WeCom binding has been disabled.",
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"当前会话不处于 AI 接待状态": "This conversation is not currently handled by AI.",
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"当前会话已分配给其他客服": "This conversation has been assigned to another agent.",
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"当前会话已由人工客服接管": "This conversation has already been taken over by a human agent.",
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"当前渠道不支持用户 JWT Secret": "This channel does not support a user JWT secret.",
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"当前系统账号已被禁用": "The current system account has been disabled.",
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"微信公众号渠道配置不合法": "Invalid WeChat Official Account channel configuration.",
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"接入渠道不存在": "Channel not found.",
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"接收人不能为空": "Recipient is required.",
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"文档知识库不能使用FAQ分块策略": "Document knowledge bases cannot use the FAQ chunking strategy.",
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"时间格式错误": "Invalid time format.",
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"星期必须在 1 到 7 之间": "Weekday must be between 1 and 7.",
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"服务模式不合法": "Invalid service mode.",
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"未找到匹配的企业微信接入渠道": "No matching WeCom channel was found.",
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"未生成任何排班": "No schedules were generated.",
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"未配置可用的 AI 配置": "No available AI configuration is configured.",
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"未配置可用的 Embedding 模型": "No available embedding model is configured.",
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"标题和内容不能为空": "Enter both title and content.",
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"消息不存在": "Message not found.",
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"消息内容不能为空": "Message content is required.",
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"消息已撤回": "This message has been recalled.",
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"渠道名称不能为空": "Enter a channel name.",
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"渠道标识已存在": "This channel code is already in use.",
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"渠道状态不合法": "Invalid channel status.",
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"渠道类型不合法": "Invalid channel type.",
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"用户名称不能为空": "User name is required.",
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"用户标识不能为空": "User ID is required.",
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"用户身份不能为空": "User identity is required.",
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"用户身份已过期": "User identity has expired.",
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"用户身份校验失败": "User identity verification failed.",
|
|
"用户身份校验未配置": "User identity verification is not configured.",
|
|
"登录票据无效或已过期": "The sign-in ticket is invalid or has expired.",
|
|
"知识库下存在FAQ，无法删除": "This knowledge base contains FAQs and cannot be deleted.",
|
|
"知识库下存在文档，无法删除": "This knowledge base contains documents and cannot be deleted.",
|
|
"知识库不能为空": "Knowledge base is required.",
|
|
"知识库未启用": "Knowledge base is not enabled.",
|
|
"知识库类型不支持": "Unsupported knowledge base type.",
|
|
"组长用户不存在": "Team lead user not found.",
|
|
"结束日期必须晚于或等于开始日期": "End date must be later than or equal to start date.",
|
|
"结束时间必须晚于开始时间": "End time must be later than start time.",
|
|
"联系方式不存在": "Contact method not found.",
|
|
"联系方式不能为空": "Contact method is required.",
|
|
"联系方式类型不合法": "Invalid contact method type.",
|
|
"该客服组在所选时间段已存在排班": "This agent team already has a schedule in the selected time period.",
|
|
"该联系方式已存在": "This contact method already exists.",
|
|
"请至少选择一个知识库": "Select at least one knowledge base.",
|
|
"请选择 AI Agent": "Select an AI Agent.",
|
|
"请选择客服组": "Select an agent team.",
|
|
"请选择星期": "Select a weekday.",
|
|
"转人工模式不合法": "Invalid human handoff mode.",
|
|
"通知不存在": "Notification not found.",
|
|
"附件不存在": "Attachment not found.",
|
|
"附件尚未上传完成": "The attachment has not finished uploading.",
|
|
"附件消息 payload 格式错误": "Invalid attachment message payload format.",
|
|
"附件消息缺少 assetId": "Attachment message is missing assetId.",
|
|
"附件消息缺少 payload": "Attachment message is missing payload.",
|
|
"默认客服组待接入池模式必须至少选择一个客服组": "Default team queue mode requires at least one agent team.",
|
|
},
|
|
}
|
|
|
|
func TranslateKnownMessage(locale string, message string) string {
|
|
normalized := NormalizeLocale(locale)
|
|
if normalized == LocaleZhCN {
|
|
return message
|
|
}
|
|
if translations, ok := knownMessages[normalized]; ok {
|
|
if translated, exists := translations[message]; exists {
|
|
return translated
|
|
}
|
|
}
|
|
if translated, ok := translateKnownPattern(normalized, message); ok {
|
|
return translated
|
|
}
|
|
return message
|
|
}
|
|
|
|
func translateKnownPattern(locale string, message string) (string, bool) {
|
|
if locale != LocaleEnUS {
|
|
return "", false
|
|
}
|
|
if matches := maxScheduleBatchMessagePattern.FindStringSubmatch(message); len(matches) == 2 {
|
|
return fmt.Sprintf("You can generate at most %s schedule entries at a time.", matches[1]), true
|
|
}
|
|
if strings.HasPrefix(message, "开始时间格式错误，请使用 ") {
|
|
return translateTimeFormatMessage(message, "开始时间格式错误，请使用 ", "start time")
|
|
}
|
|
if strings.HasPrefix(message, "结束时间格式错误，请使用 ") {
|
|
return translateTimeFormatMessage(message, "结束时间格式错误，请使用 ", "end time")
|
|
}
|
|
return "", false
|
|
}
|
|
|
|
func translateTimeFormatMessage(message string, prefix string, field string) (string, bool) {
|
|
format := strings.TrimPrefix(message, prefix)
|
|
if format == message || format == "" {
|
|
return "", false
|
|
}
|
|
format = strings.ReplaceAll(format, " 或 ", " or ")
|
|
return fmt.Sprintf("Invalid %s format. Use %s.", field, format), true
|
|
}
|