Files
ai-agent/web/lib/notification-i18n.ts
T
2026-05-25 12:06:15 +08:00

104 lines
3.2 KiB
TypeScript

type LocalizableNotification = {
title: string
content: string
notificationType: string
}
const TICKET_ASSIGNED_TITLE = "\u5de5\u5355\u6307\u6d3e\u63d0\u9192"
const CONVERSATION_TRANSFERRED_TITLE = "\u4f1a\u8bdd\u8f6c\u63a5\u63d0\u9192"
const CONVERSATION_AUTO_ASSIGNED_TITLE = "\u4f1a\u8bdd\u81ea\u52a8\u5206\u914d\u63d0\u9192"
const CONVERSATION_ASSIGNED_TITLE = "\u4f1a\u8bdd\u5206\u914d\u63d0\u9192"
const TICKET_ASSIGNED_PATTERN = /^\u5de5\u5355 (.+) \u5df2\u6307\u6d3e\u7ed9\u4f60$/
const CONVERSATION_ASSIGNED_PATTERN = /^\u4f1a\u8bdd #([0-9]+) \u5df2\u5206\u914d\u7ed9\u4f60$/
const ASSIGNMENT_REASON_PREFIX = "\u6307\u6d3e\u539f\u56e0: "
const CONVERSATION_ASSIGNMENT_REASON_PREFIX = "\u5206\u914d\u539f\u56e0: "
const TRANSFER_REASON_PREFIX = "\u8f6c\u63a5\u539f\u56e0: "
export function localizeNotificationItem<T extends LocalizableNotification>(
notification: T,
locale: string
): T {
if (locale !== "en-US") {
return notification
}
if (notification.notificationType === "ticket_assigned") {
return {
...notification,
title: localizeNotificationTitle(notification.title),
content: localizeTicketAssignedContent(notification.content),
}
}
if (notification.notificationType === "conversation_assigned") {
return {
...notification,
title: localizeNotificationTitle(notification.title),
content: localizeConversationAssignedContent(notification.content),
}
}
return notification
}
function localizeTicketAssignedContent(content: string) {
const lines = splitNotificationLines(content)
if (lines.length === 0) {
return content
}
const match = lines[0].match(TICKET_ASSIGNED_PATTERN)
if (match?.[1]) {
lines[0] = `Ticket ${match[1]} has been assigned to you.`
}
return lines
.map((line) =>
line.startsWith(ASSIGNMENT_REASON_PREFIX)
? `Assignment reason: ${line.slice(ASSIGNMENT_REASON_PREFIX.length)}`
: line
)
.join("\n")
}
function localizeConversationAssignedContent(content: string) {
const lines = splitNotificationLines(content)
if (lines.length === 0) {
return content
}
const match = lines[0].match(CONVERSATION_ASSIGNED_PATTERN)
if (match?.[1]) {
lines[0] = `Conversation #${match[1]} has been assigned to you.`
}
return lines
.map((line) => {
if (line.startsWith(CONVERSATION_ASSIGNMENT_REASON_PREFIX)) {
return `Assignment reason: ${line.slice(CONVERSATION_ASSIGNMENT_REASON_PREFIX.length)}`
}
if (line.startsWith(TRANSFER_REASON_PREFIX)) {
return `Transfer reason: ${line.slice(TRANSFER_REASON_PREFIX.length)}`
}
return line
})
.join("\n")
}
function localizeNotificationTitle(title: string) {
switch (title.trim()) {
case TICKET_ASSIGNED_TITLE:
return "Ticket assigned"
case CONVERSATION_TRANSFERRED_TITLE:
return "Conversation transferred"
case CONVERSATION_AUTO_ASSIGNED_TITLE:
return "Conversation auto-assigned"
case CONVERSATION_ASSIGNED_TITLE:
return "Conversation assigned"
default:
return title
}
}
function splitNotificationLines(content: string) {
const normalized = content.trim()
if (!normalized) {
return []
}
return normalized.split("\n")
}